Wellness officers – Health navigation

Job Description

The job holder will be responsible for the integration of preventive and promotive services in healthcare provision, to ensure consistent delivery of high-quality cost-effective care, optimum health outcomes and excellent patient experience.

Key Roles And Responsibilities

  • Facilitate integration of preventive and promotive services into healthcare provision
  • Enroll patient into disease management programs and coordinate their care plans
  • Do post-discharge follow up for hospitalized patients and coordinate home-based care
  • Coordinate wellness initiatives, health talks and health messaging
  • Analyze morbidity data and recommend appropriate preventive interventions
  • Actively collaborate with specialists, hospitals and other relevant stakeholders in advancement of preventive and promotive healthcare services
  • Strategic purchasing of preventive healthcare services
  • Monitor care processes for quality metrics and preparation of management reports
  • Provide strategic input during product development and benefit design process
  • Any other duties assigned by management

Skills And Competencies

  • Excellent communication, negotiation and interpersonal skills
  • Excellent analytical and monitoring skills
  • High level of integrity and honesty
  • Team player, commitment and ownership
  • Empathy and Customer Focus
  • Basic understanding of health insurance

Qualifications, Knowledge & Experience

  • Bachelor of Science in Nursing (BSN)
  • At least 3 years’ experience in a busy private hospital or clinic setting
  • Solid knowledge of preventive and promotive healthcare services
  • Experience running or coordinating a high-volume NCDs specialist clinic
  • Prior experience in a health insurance company is not required

Skills

Education

Closing Date

23 August 2024

Subscribe to our socials and stay tuned to the latest jobs