WAREHOUSE SUPERVISOR

The key purpose of this role is to manage shift to efficiently execute both T1 & T2 load plans to satisfy internal and external Customer service levels.

Key outputs and responsibilities:

Inventory Management:

  • Lead and perform the morning inventory count process; identify and address root causes of variances to improve Inventory Accuracy KPI.
  • Utilize problem-solving tools to reduce supply chain overheads and ensure FEFO adherence.
  • Ensure inventory movements are accurately reflected in SAP.

Warehouse Layout & Compliance:

  • Ensure adherence to warehouse layout standards (e.g., Empties, Refusal, Order Picking, Repack, Finished Goods zones).
  • Implement and manage Location-Based Inventory System and blocking standards for non-conforming stock.

Quality & Standards:

  • Track and manage warehouse cleanliness, pest control, cross-contamination, temperature control, and product exposure.
  • Ensure 75% compliance to Global Warehouse GOP and conduct product quality induction programs.
  • Oversee repacking operations for quality and productivity improvements.

Picking & Productivity:

  • Ensure standardized picking process compliance and manage picking accuracy and productivity.
  • Monitor warehouse labor productivity to achieve 75% compliance with Warehouse Labor Productivity GOP.

Warehouse Operations:

  • Implement and improve 5S results and SOPs, ensuring understanding by all warehouse staff.
  • Develop business descriptions, SLAs, process maps, and KPIs; manage team meetings to drive performance.
  • Use problem-solving tools (e.g., 5 WHY, Abnormality Reports, PDCA) to address performance issues and improve PI.

Loading/Unloading:

  • Track and improve loading/unloading bay productivity using PI and KPI metrics (e.g., TCT, bay time utilization, Hrs./man hour).
  • Ensure safe warehouse operations, driving safety awareness and compliance.

Key Attributes and Competencies:

  • Good interpersonal skills.
  • Good stakeholder engagement and management.
  • Superior planning ability.
  • Ability to work under pressure.
  • Good communication skills.

Minimum Requirements:

  • Minimum Logistics or supply chain qualification or any relevant Degree/Diploma.
  • 2+ years Watehouse and or Logistics experience.
  • SAP Proficient.
  • Experience working in FMCG Industry
  • Computer literate (MS Office, Oasis proficient).

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