Wait Staff

Job description

·      Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

·      Handling customer interactions at various levels of customer touch points

·      Assist the guest navigate through the menu comfortably.

·      Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.

·      Collaborate with other team members to ensure a positive customer experience

·      Present bills on time and accept payment.

·      Ordering of items in Vuka for the store.

·      Receiving of items from Food scape/ any other supplier.

·      Keying in of orders in the POS.

·      Receiving orders from the aggregator tabs.

·      Packing and dispatching the orders to the guests.

·      Table clearance.

·      Ensure general cleaning of the restaurant is done and the highest hygiene standards are upheld.

·      Communicating any R&M or IT issues to the Area Manager.

·      Closing duties of the branch.