Job: Voice Manager.
Function: Marketing.
Reporting to: Head of Voice.
Job Purpose:
Implement and ensure that the Voice products are as per the agreed marketing submissions in respect to tariffs, product performance and customer experience.
Key Result Areas
- Continuously review the current product portfolio, ensure that it is in line with market trends, and implement changes as per the agreed strategy.
- Leverage market research & get consumer insights into voice consumer behaviour and preferences to drive future promotions.
- Monitor and track daily activities and take remedial action where activities are off target.
- Launch segmented products to acquire Voice revenue-earning customers.
- Develop new products and initiatives for trade in line with benchmarking and transfer of best practices across zones.
- Traction of usage pattern to devise growth of Average Revenue Per User.
- Monitor competitor offerings in respect to core products.
- Coordinate new product configuration, testing development and go to market.
- Grow voice customer base.
- Monitor and track daily activities and take remedial action where activities are off target.
- Launch segmented products to acquire Voice revenue-earning customers.
- Develop new products and initiatives for trade in line with benchmarking and transfer of best practices across zones.
- Traction of usage pattern to devise growth of average revenue per user.
- Monitor competitor offerings in respect to core products.
- Coordinate new product configuration, testing development and go to market.
Ideal Candidate
- Bachelor’s degree in Finance, Computer Science or a related field.
- Post-graduate qualification (e.g. CIM).
- Minimum of 3-5 years experience in a marketing position, with a focus on product development.
- Minimum of 3 years management experience.
- Experience in the Telecommunications Industry or FMCG marketing environment.
- Able to operate in a performance-driven organization.
- Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries.
- Excellent Data analysis and Excel skills, SQL knowledge is an added advantage.
Please note:
- Attach copies of all academic documents.
- Soliciting of influence of any nature will lead to an automatic disqualification.
- We regret that only short-listed candidates will be contacted. Applicants who do not hear from us within 2 weeks from the closing date should consider their applications unsuccessful.
Note: Airtel Uganda is proud to be an equal opportunity employer and we remain fully committed to diversity and inclusion in the workplace.
Interested Candidates are invited to submit their applications to the email address below. Please attach your CV, academic qualifications and day phone contact. Send an Email to: [email protected] and indicate the email subject as “Voice Manager.” Closing date: 16th August 2024.
