Transport Dispatch Coordinator

Job Purpose:

  • Planning transportation haulage between KEMBA port and carrier haulage for HLC KE into the hinterland countries in the most cost-effective way. Coordinating all transport requirements for imports/exports in Uganda.

Job Responsibilities:

  • Daily updating of Inland Shipment report as per vendor status report of live shipments.
  • Amending transportation work orders (TREX) for additional service reported by subcontractor.
  • Checking discrepancies against transportation work orders and invoices shared with QSC.
  • Coordinating smooth operation of cargo and documentation for corridors in Uganda / Hinterland.
  • Coordinating issues that occur between the stake holders i.e. vendors, consignees (within 24hrs)
  • Tracking of cargo (within 7 days after departure from port)
  • Developing & expediting delivery instructions (within 7 days as per consignee instructions)
  • Assuring that carriers chosen can provide any special requirements (within 7 days before vessel arrival)
  • Evaluating vendor performance (Daily)
  • Ensure legal documents for GIT insurance is in place for vendors (within 24hrs after notice from vendor)
  • Communicating with POL/KE team with feedback on delivery (within 12hrs after query is raised)
  • Ad hoc additional charges are notified to the respective teams for collection (within 24hrs)
  • Ensuring documents are requested and received from POL (7 days before vessel arrival)
  • Closely coordination to ensure transport requirements in UG is aligned between customers and trucking vendors.
  • Equipment Dispatch basic duties
  • Port visit, basic cargo operations and TBL release process and port handover.

Job Qualification:

  • University degree or equivalent
  • Shipping experience is a required
  • FIS – competence on relevant screens like T9500, S8100, T9000, T9610, E3000, T9100
  • Very good command of written and spoken English
  • Working knowledge of MS Office
  • Able to work well with others and follow guidelines

Success Citeria for this Position

  • Assertive negotiator, team player with proactive attitude and the ability to work under pressure, goal & deadline driven.
  • Provide proactive and effective hinterland transport solutions to clients whilst ensuring to always minimize cost without compromising service.
  • Build and maintain relationships with clients and colleagues to ensure a strong & long-term working / business relationship.

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