Technical Support Intern

Maxitech Global Investment Limited is a leading ICT distribution company based in Ikeja, Lagos. We are committed to providing top-notch ICT products and services to our clients. As part of our mission to empower young professionals, we are seeking a motivated and tech-savvy Technical Support Intern to join our team.

Job Title: Technical Support Intern

Location: Ikeja, Lagos

Employment Type: Full-time

Job Description

• As a Technical Support Intern, you will play a crucial role in assisting the Technical Support team with diagnosing and resolving technical issues while ensuring customer satisfaction. This internship provides an excellent opportunity to gain hands-on experience in the ICT industry.

Key Responsibilities

• Assist in troubleshooting and resolving hardware, software, and network-related issues.
• Provide technical support to clients via phone, email, or in-person.
• Help install, configure, and maintain ICT equipment and software.
• Document technical issues and their resolutions for future reference.
• Support the team in conducting routine system maintenance and updates.
• Collaborate with other departments to ensure seamless technical operations.
• Stay updated on the latest ICT trends and products.

Qualifications

• A degree in Computer Science, Information Technology, or a related field (recent graduates or those in NYSC are welcome to apply).
• Basic knowledge of computer hardware, software, and networking.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant tools.
• A proactive attitude and eagerness to learn.

What We Offer

• Salary: N70,000 – N80,000 Monthly.
• Hands-on experience in ICT technical support.
• Opportunities to develop your skills and grow professionally.
• A supportive and collaborative work environment.