LOOKING FOR A NEW CHALLENGE?
If you are looking for a challenge in a rapid environment in the aviation services industry and are motivated to work in a multicultural company and a position that allows you to put your ideas into practice, this will be an excellent opportunity for you.
Swissport is recruiting for the position of Team Leader, Ramp Services based at Jomo Kenyatta International Airport.
The successful candidates will be responsible for ensuring that operational excellence is delivered without compromising on quality, safety and service delivery.
Main responsibilities
- Conduct shift briefings and allocate staff duties within a shift and communicating to team members the objective for the day, anticipated problems, changes to schedules and any other information as required.
- Plan and coordinate all ramp functions within a shift towards ensuring safe and punctual flight operations.
- Supervise aircraft loading and unloading activities and submit to the Load Controller/Turn Round Coordinator a signed loading instruction to ensure that loading is in accordance with Standard Operating Procedures and carrier instructions.
- Carry out checks to ensure that all equipment to be used during operations are serviceable and have been returned to designated parking areas after operations.
- Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety shoes, shaving, uniform cleanliness and jewellery).
- Report any equipment defects to the Maintenance department as soon as it has been detected and make appropriate follow up on resolution towards ensuring consistent availability of equipment.
- Ensure that all departmental records have been filed accordingly.
- Develop and build good relations with team members, superiors, customers and airport authorities.
- Ensure compliance of operations according to SOPs, carrier standard level agreements and airport authority regulations.
- Ensure that the company’s resources (staff and equipment) are accounted for and utilised efficiently.
- Ensure shift reporting has been done accurately to appropriate parties and within set deadlines.
- Monitor equipment cleanliness, daily inventory and fueling activity and complete necessary reports and check lists in support of these activities.
- Coordinate equipment hire-in a timely and cost-effective manner and ensure that data capture is updated real-time.
- Facilitate hire-out of equipment and ensure that relevant forms are submitted to the finance department for invoicing not later than 48hrs after provision.
- Ensure that subcontracted services at ramp are provided in accordance with contractual agreements.
- Enforce set rules and regulation and ensure that all processes are in accordance with the SOPs.
- Ensure that all services provided are captured and logged including all extra services.
- Follow all safety guidelines set out by Swissport briefings and ensuring that the customer expectations are met.
Professional qualification and experience
- Education: Diploma or Higher
- Computer Literacy
- Experience: At least 4 years’ experience in aviation
- Mandatory: Have operated Ground Support Equipment (GSE) in an Aviation Environment for at least 2 years
- Problem solving and decision making.
- Excellent communication and interpersonal skills
- Good Planner, who pays attention to detail and is a team player.
- Ability to work under pressure.
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate it its employment decision on the basis of any protected category.
Closing Date: 27th September 2024
