EASTERN PRODUCE KENYA LIMITED is looking for an experienced, hardworking and pro-active individual to fill
the following position.
POSITION: SYSTEMS ADMINISTRATOR
REFERENCE: EPK-NBO-17/07/2024/01
The candidate will be based at our NAIROBI OFFICE. His or her main role will be to carry out maintenance of IT
systems and user support on a day to day basis in an efficient, professional and effective manner.
MAIN TASKS
– Install new hardware and strip replaced hardware of any software and Company data
– Load the required software on new hardware and assign new hardware to the users
– Monitor computer logs, investigate alerts, respond to potential downtime alerts
– Service, maintain, repair and upgrade hardware
– Install, configure and maintain the Operating system – Windows servers, work stations, data base, mail server, remote users’ application, security software
– Install, configure and maintain the Applications system – iScala ERP system, Harvest IT, Easyway, Weighbridge, Outgrowers, WCA, Microsoft Office.
– Install, configure and maintain the Hardware – firewalls, routers, WiFi
– Assist with the evaluation of user requirements and determining best solutions.
– Provide IT system access rights and the required support to approved users and maintain a proper log/record
– Conduct the induction of new approved users – IT policy
– Perform data back-ups, following disaster recovery procedures
– Updates anti-virus software, service packs and Windows software patches
– Assist with the designing and installing of an appropriate network solution per site/office liaising with WAN service providers to ensure high availability
– Compile the IT Reports – Support log, Back up register and report on incidents of technical faults or system failure
– Liaise with third party providers/suppliers to ensure satisfactory service
– Update licenses and ensure valid software is in use
– Provide technical support on non-IT queries, e.g. PBX, power supply, photocopiers
SPECIFICATIONS AND EXPERIENCE
– A Degree in Information Technology/Computer Science or equivalent.
– Minimum 3 years’ experience in a similar position in IT related field and relevant applications
– Excellent communication skills both verbal and written
– Good interpersonal skills
– Good administrator – assertive, deadline driven, can multi-task and produce quality work
If you meet the above requirements, please send your Cover letter, CV and copies of your certificates to the to the attention of the HR & Administration Manager through the email address below indicating the position and reference above in the email subject by 4 pm on 1st August 2024.
[email protected]
Please note that only shortlisted candidates will be contacte
