Responsibilities
In particular he/she will:
- Support the requirements gathering, analysis, design, development, testing, training, evaluation of user satisfaction and rollout BRaVe System.
- Support the development of BRaVe modules and implement the quality assurance measures to achieve the expected outputs.
- Support the deployment of the BRaVe system and its testing, including troubleshooting issues and releasing software updates in coordination with the teams;
- Facilitate the implementation of IOM policies and standards in particular data protection policy, ICT policy and standards and good practices at all stages of systems development.
- Support the documentation, development and delivery of user manuals and training programmes for the developed databases and systems under the purview of the Information Management portfolio.
- Support the required performance of the developed databases and systems to prevent and minimize downtime or service interruptions, plan for systems (Software/Hardware) upgrades when necessary and assist the daily monitoring and adequate completion of databases and systems backups.
- Support in the design and delivery of capacity building initiatives under the purview of the Information Management portfolio.
- Contribute to produce regular progress reports on the key performance indicators
- Conduct data validation and cross checking to ensure proper and reliable data migration from within existing databases;
- Assist in the training and skills development support for BRaVe users and admins;
- Identify and troubleshoot bottlenecks in the process;
- Undertake duty travel when necessary;
- Any other duties that might be assigned
Qualifications
Education
- Bachelor’s degree in Computer Science or a related field from an accredited academic institution with at least 3 years of work experience; or,
- High school diploma with at least five years of work experience in relevant fields
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Experience in managing data collection, entry and maintenance as well as in managing or developing databases is essential.
- Experience working on the development of case management systems is desirable
Skills
- Technical capacity in systems analysis, development and programming using Microsoft .NET/C#, ASP.NET and/or ASP.NET MVC, coupled with JavaScript, HTML and jQuery.
- Technical capacity with SQL, Microsoft SQL Server, designing and maintaining relational databases is required.
- Ability to meet deadlines and work under pressure;
- Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds
Languages
For all applicants, fluency in English is required (oral and written).
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
