Service Technician

Join Ecolab’s industry leading Food & Beverage team as a Service Technician. We are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers. This is an entry level sales position responsible for selling Food & Beverage products/services by interacting with established customers and developing new sales prospects.

What’s In It For You

  • Join an ambitious, award winning company with excellent scope for career progression and development
  • Work with some of the market leaders in the food and beverage industry
  • Access to best in class resources, tools, and technology
  • Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

What You Will Do

  • Execute Service strategy surveys, process checks and reporting through:
    • Consulting with customer on chemical, technical & application issues as well as optimization of systems)
    • Execute field trials, reporting & training
    • Establish, verify & document hygiene plans and their parameters through regular customer visits
  • Assist customer needs
  • Install and repair equipment at the customer’s plant
  • Ensure equipment machine maintenance goals established by the customer
  • Support introduction of new programs and service concepts to customers
  • Achieve monthly safety metrics and input safety data into the company’s system
  • Establish new ways of improving service
  • Provide recommendations related to safety standards and protocol

Position Details

  • Candidate must reside in: Jinja
  • Route territory will include: Jinja
  • Work week and shift: day and night shift rota

Minimum Qualifications

  • Diploma in chemical/ mechanical/ industrial chemistry
  • Experience working in a technical service role

Physical Demands

  • Must have the ability to Lift/Push/Pull/
  • Must be able to access and be comfortable with working in a variety of conditions to include confined spaces, freezing conditions and hot conditions;
  • Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing.

Preferred Qualifications

  • Knowledge/aptitude in electricity, mechanical systems
  • Degree in mechanical, chemical fields (or similar)
  • 2 years of experience in technical roles in Food & Beverages plants;
  • Exposure to MS Office including Excel and Word.
  • Willingness and ability to work off hours

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