Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service
- Determine acceptability of risks, recommend risk surveys, monitor and review terms of accounts assigned
- Supervise, train and mentor staff on technical matters to ensure their skills are sharpened
- Check and sign underwriting document to authenticate it
- Prepare and follow up renewal notices to ensure retention
- Requisition for premium refund to facilitate issue of cheque
- Establish that premiums are paid in respect of accounts managed
- Maintain effective business relationships to ensure effective delivery of service
- Monitor service standards within the section to ensure high quality customer service is delivered.
- Prepare documents – policies, endorsements, certificates within standards of service
- Renewal notices and renewal terms including renewal follow-up
- Review of performance of accounts to ensure overall loss ratio is kept below 70%
- Client/ intermediaries visits
- Maintain and account for accountable documents
- Sign documents within authority levels
- Liaise with claims and credit control to monitor account performance premium payment
- Market company products and service to clients and intermediaries
- Complete reinsurance cards for large risks
- Monitor the QOP standards are upheld in the department and report any issues to the quality council
- Carry out payment requisitions payments immediately when they are presented
- Establish that quotations, including those done by Assistant underwriters are competitive
- Preparation of quotations and follow-up
- Establish that all other users of EDMS are assisted anytime they have any problem regarding the system.
Key Competencies
- Computer literate
- Good communication skills-
- Good assessment and analytical skills
- Ability to interact at all levels
- Knowledge of insurance market
- Application of re-insurance
- Leadership
Skills
Accountability, Analytical Thinking, Anti Money Laundering Training, Communication, Counter Terrorist Financing, Customer Due Diligence (CDD), Customer Follow-Ups, Customer Service, Insurance, Leadership, Management Reporting, Money Laundering, Payment Handling, Price Management, Service Standards, Social Interaction, Underwriting
Education
Advanced Certificate (AdvCert): Insurance (Required), Bachelors Degree (B) (Required), Diploma (Dip): Insurance (Required)
Closing Date
15 November 2024
