Senior Relationship Officer, Trade Finance

Job Description

Job Purpose

To Grow and Manage the trade finance Business portfolio to ensure set targets of portfolio growth, income and quality are achieved.

Key Accountabilities (Duties And Responsibilities)

Financial

  • Responsibility for leading Trade Sales across MSME Banking segment.
  • Primary responsibility for management of the Trade finance Budget in collaboration with the relationship management teams in the respective business segments.
  • Advising and structuring for International Trade & Commodities Finance and Correspondent Banking relationships.
  • Provide necessary support to the relationship teams through sales materials, sales drives etc. to ensure sustainable growth of Trade funded and NFI numbers.
  • Work with various segments to develop sales pipelines of Trade related business in line with overall Account Plans.
  • Maintenance of the existing client base and acquisition of new businesses from the market in which Faulu Bank is represented.
  • To structure Working Capital solutions and sell Trade solutions to new and existing customers within Business Banking segments.
  • Drive innovative product offerings through re- engineering existing products or developing new ones for roll out to clients across the region.
  • Ensure adherence to statutory and bank legal requirements in relation to operations in the Trade Finance front office in the respective subsidiary offices.
  • Provide support for approvals for concessionary pricing of both funded and non-funded Trade finance products to business units and operations.
  • Represent Faulu Bank in various Trade finance forums and marketing of the Faulu Brand to various stakeholders.
  • Gather market intelligence on a continuous basis and leverage the information to ensure Faulu Bank remains competitive from a pricing and product perspective.

Internal business processes

  • Regularly identify, measure, monitor and control the overall levels of risks in the Trade Finance business
  • Responsible for the units RCSA development, regular reviews and updates to ensure risk management adaptation to the changing business environment
  • Responsible for the Performance management of all Trade staff ensuring effective target setting, monitoring and correct performance measures are done.
  • Support in development of policies and procedures for structured Trade finance and Trade products that have been customized for use by the various business units.
  • Maintain a reporting schedule of defined Key Risk Indicators and measure performance against these on a monthly basis to reduce possible losses due to omissions and mistakes.
  • Provide advisory and guidance services to the Bank’s operations staff, credit risk teams and branch network in relation to Trade Finance related products and transactions.
  • Periodically review and support in development of Structured Trade Finance procedures and processes to mitigate against inherent risks in the region using a solid understanding of the working capital cash conversion cycle, and be able to effectively quantify and relate how our Supply Chain Finance and / or traditional Import LC or Export LC solutions would improve a company’s working capital metrics.
  • Co-ordination of utilization reports for STF facilities between the Trade finance back office, the relationship management team(s) and credit risk for purposes of monitoring.
  • Ensure effective resolution of operational issues covering areas under direct control.
  • Ensure that the Bank remains reasonably unexposed to any undue risks, by collecting, collating and
  • analyzing market related intelligence information for use by the Bank.

Customer

  • Support to draw up and implement process SLAs (service level agreements) in respect of Trade Finance in relation to all service areas under the direct control of the role holder and ensure that Operational standards and cost targets are understood by all stakeholders.
  • Effectively monitor drawn SLA’s to ensure that Trade products are handled in a timely and efficient manner and that all elements of operational risk, e.g. fraud, follow up of audit recommendations, are managed effectively across all areas under the direct control of the role holder.
  • Initiate actions to overcome problems identified in meeting the service levels and ensure agreed SLAs with the department are executed and adhered to

by all stakeholders.

Learning and Growth

  • Develop and agree on an annual basis, individual and team performance objectives, standards and targets in conjunction with Manager, Transactional Banking and ensure that processes are in place to monitor performance against budget.
  • Provide ongoing coaching and feedback to direct reports.
  • Identify development and training needs and develop plans to meet set objectives in the identified areas.
  • Provide technical and product training to staff in the Bank as well as conduct Trade forums and workshops to support business units across the group.

Ideal Job competencies

Technical Competencies

  • Financial analysis Skills: Ability to analyze and/or interpret financial statements, prepare and assess credit papers.
  • Analytical business and investment appraisal Skills: Keen to detail and able to conceptualize financial investment proposals and provide viable solutions.
  • Technology Skills: Computer literate with proficiency in computerized financial analysis applications.
  • Industry knowledge: Candid knowledge of the financial sector, Government securities investment, International Trade Finance opportunities, Money Market and Forex. Dealing Concepts as
  • well as current banking operations practice and Liquidity Management.

Behavioral Competencies

  • Goal driven and results oriented: Enjoys being measured, and judged by financial and other performance targets.
  • Personal Ethics: Must be honest, fair and just with self and others, and demonstrates integrity in work and business contacts.
  • Communication Skills: Excellent communication skills.
  • Interpersonal Skills: Must be a people’s person, with ability to interact with key stakeholders in the various business sectors.
  • Proactive Initiator: Must be pro-active, a self-starter and have the ability to see, grasp and advice on opportunities.
  • Human Resources Management Skills: Staff supervisory skills and ability to train and develop staff.

Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve medium-sized sales targets.

Responsibilities

Data Collection and Analysis

Collate and analyze data using preset tools, methods, and formats. Involves working independently.

Information and Business Advice

Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Insights and Reporting

Extract and combine data to generate standard reports.

Customer Relationship Management / Account Management

Make calls (by telephone or in person) to allocated customers to maintain and strengthen existing relationships. Act as a first point of contact for resolving customer queries and complaints.

Financial Advice

Conduct comprehensive financial planning and advice services for more complex client situations.

Sales

Deliver mostly routine sales support services.

Operational Compliance

Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Accounting, Accounting, Action Planning, Banking Relationships, Business Planning, Business Units, Computer Literacy, Customer Relationships, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Financial Analysis, Financial Investment, International Trade Finance, Management Reporting, Meeting Organization, Numerical Aptitude, Oral Communications, Portfolio Growth, Professional Presentation, Relationship Management, Report Review, Risk Management {+ 8 more}

Competencies

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Education

Bachelors Degree (B): Business

Closing Date

09 April 2025 , 23:59

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