Eleven Degrees consulting, on behalf of an internal client – Mini Bakeries (Nbi) Ltd, wishes to fill the vacant position of Senior Human Resources Officer on Fixed Term Contract Basis to be based in Nairobi/Mombasa/Kisumu Towns.
Eleven Degrees Consulting Limited, a leading shared service company for Mini Group of Companies, provides innovative solutions to our clients. We are committed to excellence and strive to deliver the highest quality products and services. Our team is a diverse group of talented professionals who are passionate about their work and dedicated to the company’s success.
Position
Summary:
Reporting to the Head of Human Resources, the Senior Human Resources Officer will assist in managing the day-to-day operations of the Human Resource Department. This role includes implementing the administration of human resources policies, procedures, and programs.
Key Duties/Responsibilities:
1. Development of the Human Resources Department:
- Assist and ensure that line managers adhere to policies and communicate with candidates promptly as per established procedures.
- Participate in the recruitment process and contribute to the development of HR policies.
- Administer HR programs to align the workforce with the company’s strategic goals.
- Participate in developing HR goals, objectives, plans, and systems.
- Attend and contribute to administrative staff meetings and seminars.
- Establish departmental measurements to support strategic goals.
- Support line managers in staff leave scheduling and monitor leave records.
- Ensure compliance with Health, Safety, and Environment guidelines.
- Ensure compliance with statutory requirements and company policies.
- Process payroll inputs and provide backup support for monthly HR reports.
- Assist in organization development initiatives addressing workforce development and change management.
- Prepare and present periodic HR reports as requested and implement HR decisions
2. Employee Relations and Communication:
- Recommend and enforce employee relations practices to establish positive employee-employer relationships.
- Advise and support line managers in managing employee relations issues.
- Assist in resolving policy-related and procedural inquiries and problems.
- Participate in investigations of employee complaints.
- Manage the end-to-end disciplinary process and counsel staff on employment issues.
- Oversee employee communication and feedback through various channels.
- Monitor the organization’s culture to promote employee satisfaction.
- Assist with office-wide committees such as wellness and safety committees.
3. Human Resource Information Systems:
- Assist ICT staff in maintaining the HR sections of Internet and Intranet sites.
- Oversee the maintenance of up-to-date employee databases and records.
- Maintain accurate records of employee leave and absences.
- Recommend and maintain HR databases, software systems, and filing systems.
4. Performance Management:
- Assist in implementing the performance management system, including job description reviews and performance appraisal tools.
- Address performance-related issues in line with company policy.
- Ensure all staff comply with the performance management program.
5. Learning & Development:
- Conduct comprehensive orientation sessions for new employees
- Implement learning and development initiatives by identifying training needs.
- Manage an in-house employee training system and coordinate the training calendar.
- Collect and evaluate training feedback and assess the application of learnings.
- Assist line managers in developing ways to upskill potential employees.
Qualifications:
Degree in Business Administration, Human Resources Management or its equivalent
• Certified Human Resource Professional (CHRP)/ Higher National Diploma is desirable.
At least six years of HR experience in a labour-intensive, unionized environment within FMCG or manufacturing sectors.
Minimum of three years of hands-on experience with HRMISS
Strong technical skills in various aspects of human resource management.
IHRM membership is mandatory.
Key Skills and Competencies:
Leadership skills with a hands-on management style.
Planning, coordination, work monitoring, and problem-resolution skills.
High sensitivity and confidentiality in dealing with internal and external customers.
Excellent negotiation, interpersonal, communication, and social skills.
Strategic thinking and sound decision-making abilities.
Analytical skills with attention to detail.
Ability to develop and support talent within the department.
High moral standing and integrity.
How to Apply:
Interested individuals should forward their application letter and updated CV to the Head of Human Resources at [email protected], quoting “Senior Human Resources Officer” in the subject line by COB on 15th January 2025.
Only shortlisted candidates will be contacted. Internal candidates are encouraged to apply and should keep their Line Supervisors in copy. Successful candidates will undergo background checks.
