mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.
Job Title: Sales Representative
Locations: Abuja, Asaba – Delta, Kano, Lagos, Ibadan – Oyo, Port Harcourt – Rivers
Employment Type: Full-time
Job Description
- The Sales Representative role is a critical position at mDoc, supporting our mission to transform healthcare.
- You will play a key role in building relationships, enrolling members on our CompleteHealth™ platform, and driving the adoption of our solutions.
- This role is perfect for someone passionate about making a difference, determined, and ready to take on new challenges.
Key Responsibilities
- Persuade prospective members to enroll with mDoc.
- Promote the mDoc brand through scheduled phone cadences.
- Convert assigned members to paying customers across various payment platforms.
- Achieve monthly patient enrollment targets.
- Manage high volumes of inbound and outbound calls efficiently.
- Identify members’ needs, clarify information, and provide appropriate solutions.
- Negotiate contracts and determine pricing schedules for promotions.
- Prepare weekly and monthly reports.
- Deliver compelling sales presentations to prospective clients.
- Coordinate sales efforts with marketing programs and understand company offerings.
- Maintain client records and provide follow-ups to ensure satisfaction.
Requirements
- University graduates with internship experience in sales, customer service, or retail are encouraged to apply.
- 1 – 3 years of experience in sales or customer interaction roles (preferred).
- Experience with outbound/inbound calls is a plus.
- Proven ability to multitask in a fast-paced environment, handling phone, email, and chat communications.
- Experience in fast-paced, results-driven work environments.
- Flexibility to work occasionally on weekends.
- Passion, empathy, and mission-driven motivation to help people live healthier lives.
How to Apply: Interested and qualified candidates should forward their Resume or Curriculum Vitae and A 1–2 paragraph response in your email explaining why this role excites you and why you are a good fit to: [email protected] using the Job Title as the subject of the mail.
