CFAO Mobility Kenya Limited is a subsidiary of CFAO group, which is a wholly owned subsidiary of Toyota Tsusho Corporation.
We provide Mobility solutions to our customers including New Vehicles Sales, Preowned vehicles (Automark), Service maintenance, Spare Parts & Accessories, and Fleet Management Solutions. We are the distributor of new Toyota, Mercedes, Volkswagen and Suzuki brands, HINO trucks, Sinotruk, Hyundai Trucks & Buses and Yamaha Motorbikes in Kenya.
Through our Winpart Division, we offer our Customers a wide range of new multibrand Aftermarket (IAM) Automotive products and our Autofast service centers we offer Multibrand quick service car maintenance services.
Over the years, the company has grown to be the leader in the Automotive industry in Kenya. Our Vision is to be the Company where Customers love to visit, and people love to work.
In line with our business strategy, we are seeking to recruit highly competent, proactive and self-driven Sales Executive – Kisumu Branch. The role reports to the Branch Manager and focuses on Multi brand vehicle sales in the Western Kenya region.
The role is responsible for the achievement of the set Multi brand sales targets in line with the CFAO Mobility business strategy.
Main Responsibilities of the Job
- Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making
- Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales.
- Prepare quotations in a timely manner in line with the CFAO Mobility Kenya guidelines to assist close sales in a timely manner.
- Create sales orders in the system to facilitate timely invoicing.
- Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans
- Maintain regular contact with clients to promote retention and generate referrals and new business opportunities
- Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention
- Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed
- Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimize customer complaints and enhance the closing of sales deals
- Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention
- Actively participate in promotional and customer training activities to market the
company’s products and services to increase product awareness for enhanced sales - Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the CFAO Mobility Kenya brands
- Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget
- Support in the unit ordering process to ensure optimal stock holding at all times
- Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
- Assist customers in filing government tax documentation e.g. itax in order to prepare advance tax documents
Minimum level of experience and competencies required to perform effectively in the role
- Degree in sales and marketing or other relevant field
- 3 years’ working experience in sales in sales in the automotive industry
- Proficient in Microsoft Office applications/computer literacy
- Driving Skills
- Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
- Excellent Customer Service skills
