Park Hyatt Zanzibar
Summary
- Communication: Reservationists need excellent communication skills to interact with customers, employers, and coworkers effectively1.
- Organization: Manage multiple reservations and customer information, ensuring accuracy and efficiency.
- Computer Skills: Proficiency in reservation systems and other relevant software.
- Customer Service: Providing friendly and helpful assistance to customers.
- Multitasking: Handling inquiries, managing bookings, and resolving issues simultaneously.
Qualifications
- At Minimum a diploma in Hospitality or Tourism management.
- Minimum 2 years work experience in hotel operations.
- Good customer service, communications and interpersonal skills are a must.
- Computer skills in MS Office, email, Fidelio/Opera/RESERVE will be an asset.
