Job Specifications
- Excellent Communication and Interpersonal Skills
- Strong Sales and Negotiation Skills
- Organisational and Time Management Skills
- Customer Service Focus
- Proficiency in Social Media and CRM Software
- Added advantage – trained ISO 9001:2015 awareness
Job Summary
- Collect and manage rental leads generated through social media platforms.
- Qualify leads by conducting initial phone screenings to assess tenant interest and eligibility.
- Maintain accurate and up-to-date records of all leads and their progress.
- Schedule and coordinate property showings for prospective tenants to be handed over to the Estat Management.
- Provide detailed information about available units, amenities and rental terms
- Address potential tenant inquiries and objections effectively.
- Negotiate lease terms and close rental deals.
- Build strong relationships with potential and existing tenants through excellent customer service.
- Ensure a positive tenant experience throughout the rental process.
- Prepare and process paperwork for tenant applications.
- Maintain accurate and organised tenant files.
- Assist the estate manager with other administrative tasks as needed.
Qualifications
- Diploma or degree in Communication, Marketing and or Business Administration
- Previous experience in sales, customer service, or real estate is advantageous.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- Proficiency in using social media platforms and CRM software.
