
About AGS Movers
Founded in 1974, AGS is a global leader in relocation services, with a network of 147 locations across 100 countries. With over 49 years of experience, AGS provides innovative relocation solutions for individuals, families, and organizations worldwide. The company is renowned for its commitment to comprehensive staff training.
Role Overview
AGS Worldwide Movers – Kenya is seeking a highly articulate, ambitious, and client-focusedRelocation Executiveto join its team.
This position is ideal for someone who thrives in a dynamic, fast-paced environment, enjoys meeting new people, and is dedicated to going above and beyond to fulfill every aspect of the relocation process. The Relocation Executive will be responsible for managing the relocation journey for individuals and families, ensuring smooth transitions and exceptional customer service. The role will include Immigration assistance, processing of permits, settling-in assistance and in-country orientation for relocating expatriates. This individual will also work closely with clients to identify new business opportunities and help build long-lasting relationships that will fuel future growth.
Key Responsibilities
- Client Communication: Serve as the primary point of contact for clients ensuring seamless communication throughout the relocation process. You will proactively address client needs, offering guidance on relocation and related services, and ensuring clients feel supported throughout.
- Timeline Management: Demonstrate aggressive project management skills by ensuring all relocation tasks are completed on time and to the highest standards, no matter how challenging.
- Relocation Coordination: Oversee all facets of the relocation process, from housing, schooling, and immigration services. Your ambition will drive you to handle every detail meticulously, ensuring client satisfaction and smooth transitions.
- Immigration Support: Act as an expert guide to help clients navigate the complexities of visas and immigration requirements, ensuring that all legal processes are completed smoothly.
- Vendor Management: Build and nurture strong relationships with vendors, including Local administration, lawyers and real estate agents. Your negotiation skills and proactive nature will ensure that AGS Movers always gets the best service at the most cost-effective rates.
- Cultural & Language Support: Provide clients with cultural insights and language support, ensuring they feel prepared and at ease in their new environment.
- Budget Management: Take charge of relocation budgets, finding innovative and cost-effective solutions without compromising on quality or service.
- Business Development: Be proactive in identifying new business opportunities, securing repeat clients, and ensuring client satisfaction. Your strong networking skills and drive to build lasting relationships will be essential to growing AGS Movers’ client base.
Qualifications
- Experience: Proven experience in relocation services, account management, or client communications. Demonstrated ability to handle complex tasks and deliver results in a high-pressure environment.
- Skills: Exceptional organizational, time management, and problem-solving skills. Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Industry Knowledge: Familiarity with the moving and relocation industry, including relevant regulations and best practices.
- Business Development: A track record of identifying new opportunities, building relationships, and securing repeat business.
- Work Ethic: A self-motivated, energetic, and ambitious individual who is always ready to go the extra mile to fulfill their role and ensure the success of every relocation.
Ideal Candidate
The ideal candidate for this role is a highly ambitious, results-driven professional who enjoys meeting new people and is highly articulate in both written and verbal communication. They are aggressive in pursuing business opportunities and have a passion for providing top-tier customer service. This individual will not shy away from challenges but will instead embrace them with the determination to exceed expectations.
Why Join AGS Worldwide Movers?
- Global Exposure: Work with a global network, gaining exposure to international relocation projects.
- Industry Leader: Join a company with over 49 years of experience and a stellar reputation in the relocation industry.
- Dynamic Environment: Be part of a fast-paced, supportive, and collaborative team.
How to Apply
If you are passionate about relocation services, client engagement, and business development, we want to hear from you!
Please send your CV to [email protected] by 15th December 2024.
Let’s move the world together with AGS Worldwide Movers!