Title: Relationship Officer
Vacant position: 1
Work Station: Dar es Salaam
Basic Job Functions
• Ensure that the portfolio is performing within the company acceptable limits
• Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
• Ensure retention of customers
• Address customer concerns/complaints
• Provide support to all other functions of the department and company
• Provide support to all other functions of the department and company
• Ensure all new customers are on-boarded successfully within 3 days of allocation
• Ensure settlements are done timely and according to the company policies
• Ensure constant and frequent communication with clients providing complete, concise account information and guidance
• Prepare weekly portfolio performance reports
• Daily conversion reports
• Report on key findings, issues and concerns that arise
Job Qualification & Experience
• Diploma in Business Administration or any Business related field
• At least 2 years’ experience in sales and marketing
• Proficiency in computer applications.
Additional attributes
• Good communication skills
• Excellent in computations
• Literacy in Microsoft office applications
• Good time management skills
Application Mode:
Qualifying candidates MUST send thier CV & Cover letter attached with all academic certificates.
All application MUST send through electronically through Email address: [email protected]
Email subject: RELATIONSHIP OFFICER
Deadline: 2, February 2025
