NAIROBI CPA CENTER BRANCH
JOB SUMMARY
Springboard Capital Ltd is seeking to hire a Relationship Officer to be based at the NAIROBI CPA CENTER BRANCH who will be reporting to the Branch Manager – CPA
JOB DESCRIPTION
- Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
- Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.
- Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
- Respond to client inquiries regarding applications for credit and credit transactions.
- Generate customer feedback on loan applications.
- Undertake business and home visits to validate applications.
- Undertake timely valuation renewals after contract expiry.
- Prepare and submit timely reports and information for decision making.
DESIRED SKILLS AND QUALIFICATION
- Holder of a Bachelor’s Degree in Business Related Course from a recognized institution
- At least 3 years working experience in a credit-related role in the financial industry
- Professional Banking qualification will be an added advantage
- Proficiency in ICT with strong MS Office and internet ability
Key Competencies
- Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
- Strong analytical thinking and financial reporting skills
- Communication and interpersonal skills
- Planning and organization skills
Interested and qualified candidates should submit their CVs to [email protected] by Thursday 15th August 2024.
