Relationship Officer

Job Purpose:
To provide independent, objective assurance and advice designed to add value and improve the organisation’s operations while focusing on internal control systems, risk management framework and governance.

Reports to :
Branch Manager

Department :
Business Department

Key Responsibilities:

  • The Relationship officer will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s products in line with the set targets.
  • Actively arrange and participate in sales campaigns to meet specific sales targets.
  • Submit completed account opening forms in line with the Bank policies and requirements.
  • Cross sell all Bank products as per set targets.
  • Attend all meetings as may be required from time to time.
  • Check correctness and completion of each new account application and all other customer documents.
  • Comply with general operational risk requirements e.g. KYC and anti-money laundering regulations

Education.
A Bachelor’s degree in a Business related field.

Experience.

  • At least 2 years’ experience in sales preferably in a regulated financial institution

Skills and competencies.

  • Sales & Negotiation skills
  • Interpersonal skills
  • Negotiation skills
  • Creativity and passion for business development
  • Proactive and decisive
  • Communication Skills

Interested candidates should send their application letters together with their curriculum vitae to the Head Human Resources at [email protected] not later than 5pm, Friday 21st March, 2025.

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