Job location: Western, Uganda
About the role:
The Regional Mentor at Sun King will facilitate learning delivery, developing content, and mentoring sales staff and agents within the region. The Regional Mentor will cover the areas of Mpigi, Kasese, Ishaka, Mbabara and Masaka.
What you would be expected to do:
- Deliver classroom and field-based training to staff and agents in the assigned region.
- Keep track of set KPIs and achieve training targets as required.
- Design and deliver training assessments with the guidance of the Training Manager.
- Assist the Training Manager in identifying staff training needs.
- Ensure 100% adoption and usage of technology-based work tools by all field staff.
- Drive consistent & accelerated learning performance through data tools.
- Doing timely communication of policies, training updates & changes to assigned region.
- Collect and give feedback on the implementation of new tools, products, and processes.
- Run the administration of knowledge-based platforms.
- Drive agent engagement & lesson completion via the learning management system.
- Facilitate and ensure effective delivery of 90-day induction and mentorship for field-based staff in the assigned region.
- Assist in the development and improvement of training materials and concepts.
You might be a strong candidate if you have/are:
- A bachelor’s degree in Business Administration or any related field with at least 2 years of experience in training and coaching, preferably in the areas of sales, customer service, or marketing.
- Knowledgeable about Learning Management Systems.
- Able to conceptualize and develop a conducive learning environment.
- Ability to demonstrate diligence, accuracy, reliability, and proactiveness.
- Proficient in Microsoft Office and other visualization tools.
- Good communication, critical thinking, and problem-solving skills.
- Good planning and organizing abilities, are self-motivated, and able to work under minimal supervision with the flexibility to travel frequently to remote areas.
- Passionate about working with rural, off-grid consumers and resolving their issues.
- Proficiency in any of the languages: Runyakitara, Runyoro, Rukonjo, Luganda.
What Sun King offers:
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
We place great importance on sustaining a diverse, inclusive work environment:
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
