What You’ll Do
Role purpose:
- Overall accountability of proactively driving sales and adoption of business solutions at regional level
- Drive and responsible for M-Pesa Business regional service management i.e. trainings & business support
- Manage M-Pesa Business regional customer’s projects
- Monitor M-Pesa Business Regional performance and cross sell M-Pesa products
Key accountabilities:
- Overall responsible of driving M-Pesa Business regional accounts
- Manage service delivery for the regional accounts and cross sell other M-Pesa products
- Drive the acceleration of regional performance and revenue growth initiatives
- Manage M-Pesa Business regional new and existing customer’s projects
- Initiate and conduct end to end new trainings and re-trainings for the regional business accounts
- Responsible for reactivations of dormant, droppers and stoppers regional business accounts
- Working closely to champion sales team to identify new potential growth areas
Core competencies, knowledge and experience:
- Strong Business Acumen & project management skills
- Strong Sales and negotiation skills
- Strong stakeholder management skills
- Excellent communications and reporting skills
- Able to challenge the status quo
Must have technical / professional qualifications:
- 3+ years’ experience industry or functional experience
- Bachelor degree in Business Administration, Economics, Actuarial Science, Marketing or its equivalent
- Analytical skills
- Build and maintain relationship with key stakeholders in the value chain
- Telecommunications experience would be advantageous
- Project knowledge and experience would be advantageous
Key performance indicators:
- Sales Growth and Business Acquisition
- End to end execution of M-Pesa proposition to businesses acquired from the regions
- Quality support and stakeholder alignment
