The Aga Khan Hospital, Mombasa is an institution of Aga Khan Health Service (AKHS), Kenya which is an Agency of Aga Khan Development Network. The Hospital is part of an integrated health system that includes Hospitals and outreach health centers across East Africa. AKHS is one of the most comprehensive private not-for-profit healthcare systems in the developing world.
The Hospital seeks to recruit ideal candidates for the following positions:
Receptionist/ Patients’ Services Cashier (3 positions)
Reporting to the Manager OPD, Front Desk & Admissions, the successful candidate will ensure correct and prompt registration and charging of patients.
Key Responsibilities
- Prompt guidance of patients as one of the key frontline persons and the first point of contact for patients and visitors entering in the hospital.
- Correct and prompt registration of patients in the hospital system as may be required.
- Accurate charging by verifying validity according to the corporate requirement and seamless maintenance of corporate clients’ database.
- Issuance of invoices and claim forms to corporate clients where necessary and the same duly signed and submitted for processing in Twenty-Four (24) hours.
- Ensure cash-paying clients are charged accordingly and all cash is receipted, recorded, and handed over to the shift leader at the end of the shift.
- Proper charging of cash paying, or credit card paying patients and receipts issued for all payments received.
- Inform corporate clients on admission and verify cover in regard to the provision of service to the patients.
- Adherence to policies and procedures in the patient services department as per tasks performed.
- Accurate handover of documentation at the end of the shift to the shift leader.
Required qualifications, attributes, and experience.
- A minimum of a Diploma in Front Office Operations or a related field.
- At least two (2) years’ working experience in a similar position, preferably in the hospitality industry.
- Ability to work with diverse groups and commitment to advancing workplace diversity.
- Collaborative partner who values teamwork and integration.
- Motivated and inspired with a commitment to excellence.
- Demonstrated inherent integrity and honesty.
APPLICATION PROCEDURE:
Candidates are invited to send their Resume and cover letter ONLY to: [email protected]
Please indicate the position you are interested in the subject line.
The deadline for submitting applications is on 17th September 2024
Only shortlisted candidates will be contacted.
“The Aga Khan Hospital, Mombasa is an equal opportunity Employer.”
