RECEPTIONIST

DUTIES AND RESPONSIBILITIES

i.To Receive and manage the front desk for visitors;

ii.To keep visitors, register book;

iii.To Receive and channel incoming telephone calls and internal telephone requests;

iv.To operate and maintain Switchboard;

v.To direct office visitors to the officers in question;

vi.To make certain that, office visitors have the required appointments or have prior approval from the officers in question;

vii.To Keep telephone call register;

viii.To maintain internal and external Telephone Directory; and

ix.To perform any other related duties and responsibilities as may be assigned by the supervisor.

QUALIFICATION AND EXPERIENCE

Holder of Form IV or VI certificate with credit passes in English, and Swahili plus a Certificate in one of the following fields; Front Office, Reception, Customer Care, or equivalent qualifications from a recognized Institution. Must have skills in ICT.

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