KEY PRIMARY RESPONSIBILITIES
- Front Desk Customer Service: Provide information, transfer calls, and ensure prompt, professional attention to customers and visitors. Maintain call records and assist with general inquiries.
- Visitor & Mail Management: Keep the reception area tidy, direct visitors, and manage incoming/outgoing mail efficiently.
- Security & Compliance: Ensure office safety by managing visitor logs, access passes, and enforcing security policies.
- Team Collaboration: Support various departments by coordinating tasks and sharing information to meet organizational goals.
- Administrative Support: Prepare reports, draft correspondence, manage senior management calendars, and organize travel arrangements.
- Office Management: Oversee office supplies, schedule maintenance, maintain a clean environment, and manage meeting room bookings.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in Marketing or any Business related field.
JOB SKILLS AND REQUIREMENTS
- Team Player
- Customer Service skills
- Interpersonal Skills
- Communication skills
PROFESSIONAL QUALIFICATIONS
- Public Relations/Administration/Customer Care qualification or an equivalent
- COP
EXPERIENCE
- At least 1-year relevant experience in an insurance company
