Project Support Officer

Organisation: NCBA Bank Uganda Limited

Duty Station:  Kampala, Uganda

Reports to: Senior Manager, Enterprise Projects

 

About the Company:

NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.

 

Job Summary:   Manages the PMO (Project Management Office) process implementation and is deeply involved in improving the consistency, predictability and efficiency of the banks project delivery capability. This role provides guidance Ain best practices and ensures that the operational issues of the PMO are managed, focusing on the project interface with the project executive team, project steering committees, project teams, procurement, and technology. The purpose of the role is to implement all projects and process improvement initiatives within the bank for optimum value (efficiency and effectiveness), in line with the bank’s strategic objectives.

 

Key Duties and Responsibilities:

  • Financial Control Project Capex spend by ensuring that all Capex spend is budgeted for and authorized accordingly.
  • Ascertain that project budgets are tracked weekly and payments are made efficiently and timely.
  • Value creation through process and product reviews with owners to evaluate efficiency and effectiveness of products or process and recommendation on way forward.
  • Ensures that all process improvement initiatives are being tracked and reported on a regular basis.
  • Maintaining cost efficiency in delivering projects.
  • Ensure adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
  • Monitor compliance with Project management standards, policies and procedures to drive maturity in project management
  • Establish and manage a benefits realization framework to be adopted across the group to ensure that envisioned benefits are clearly tabulated and measured.
  • Establish and manage a consistent process and framework for monitoring, controlling and reporting on project deliverables.
  • Production of dashboards and reports that provide an enterprise wide view of project portfolios and resource utilization.
  • Manage and execute all projects and manages effort during the entire project lifecycle.
  • Lead and guide business units in the project Start-up to closure phase; strictly managing drawdowns, governance, documentation, communication, stakeholder management, scope, time, quality and cost management.
  • Lead business process reviews and support continuous improvement of bank systems, processes and people across all channels to ensure that the bank has the appropriate platform and capabilities for delivery of strategy.
  • Lead the testing and user acceptance process to ensure solutions are successfully implemented and meet client/business requirements. Manage specific application quality assurance and change requests and ensuring timely resolution of all raised issues.
  • Management of operational risks in the design and implementation of new and/or changes to business processes and systems
  • Build and maintain positive working relationships with vendors and all levels of staff.
  • Build and maintain positive working relationships with business and technical teams; and advice on strategic priorities and projects.
  • Support the integration of best practice into the bank’s process re-engineering methodologies and tools using best practice frameworks.
  • Communicating change, insights and plans to cross-functional team members and management.
  • Keep up to date with latest industrial standards and soft skills relevant to project management.

Qualifications, Skills and Experience:

Academic:

  • Bachelors Degree from a recognized University in ICT, Engineering related fields or Project Management.

Professional:

  • In-depth knowledge of PMBOK or Prince 2.
  • Business Analysis Training
  • Project management
  • Proficiency in office automation, banking technologies and MS Projects

Desired work experience:

  • At least 3 years’ experience in Project Management within Banking or Financial Services industry. 3 years’ experience with project management and project quality assurance knowledge.

 

 

NB: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

 

How to Apply:

All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the link below.

 

Click Here

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