REPORTING TO: Manager- Product Development
JOB PURPOSE: Reporting to the Manager- Product Development, the role holder will be responsible for planning product design, product development, product evaluation, and influencing the product roadmap in line with agreed plans.
LOCATION: Kampala
KEY ACCOUNTABILITIES:
- Identify customer segments with their respective needs at a granular level, creating personas, customer journeys and attributes that are addressed with Bank products or features using data insights to recommend opportunities that deliver on business aspirations.
- Participate in the quality and completeness of the finished product by applying best practices to acceptance testing and using product expertise to influence test cases.
- Liaise with and support the marketing team for new product launches, reviews, and initiatives for low-performing products and increased product adoption.
- Conduct research for rich insights, develop proposals, and work with vendors or application development teams during the design and prototype process.
- Determine and agree on product specifications according to several various factors and use cases.
- Analyze market trends, and develop sales, price and profitability plans for new products in conceptualization in collaboration with the business teams.
- Recommend existing Product improvements and identify new opportunities to increase business growth and revenue realization.
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:
- A Bachelor’s Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or a related field.
- Adept at Financial Technology & Innovation.
- A professional qualification in financial services and technology.
- Project Management (e.g. Prince II or Agile Methodology) would be an added advantage).
- 3-5 years’ relevant work experience at a large financial services institution.
- Ability to prepare product papers / Business cases.
- Ability to lead and inspire fintech teams that bring products to market faster than our competition is critical.
- Demonstrated ability to link and apply complex technologies to business strategies & a high proficiency in Information and Communication Technology.
- Passionate about product innovation and improving consumer experience.
- Strong skills in business process analysis and redesign.
- Strong understanding of banking operations, FinTech, and product development trends.
- Strong skills in project management and project execution.
- Familiarity with the financial services industry in Uganda.
- Strong understanding and experience in digital banking services.
- Experience collaborating with a team of programmers with varying skill sets.
- Entrepreneurial mindset with the ability to work in a rapid and iterative development environment.
- Experience with data analytics and tagging concepts.
- High level of integrity and strong entrepreneurial skills.
- Strong skills at relationship building.
- Self-drive and initiative.
- Strong leader with soft-power skills.
- Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.
- Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.
- Proven ability to collaborate cross-functionally and influence outcomes.
- Demonstrated ability to adapt to changing business priorities and a strong work ethic.
- Endlessly curious about how emerging digital trends can translate into excellent customer experiences.
INVITATION
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:
Deadline: Monday 23rd September 2024. Only short-listed candidates will be contacted.
