Purpose Statement
Our purpose is to enable and maintain health.
Mission
To provide high quality care that exceeds our clients’ expectations.
Job Description
About Avenue Healthcare
Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 19 medical centers across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.
POSITION: PHARMACEUTICAL TECHNOLOGIST
POSITION TYPE: PERMANENT
LOCATION: PARKLANDS HOSPITAL
DEPARTMENT: PHARMACY
REPORTS TO: PHARMACY SUPERINTENDENT
Job Objective/Purpose
To ensure that high quality standards are maintained at all times in the provision of medication and medical consumables per Avenue Group’s defined policies and procedures.
Key Responsibilities
1.Ensure that the Pharmacy has the necessary equipment and ensure that they are in good working condition.
2.Ensure that all insurances exclusion lists are adhered to.
3.Inform the doctor on equivalent of the out of stock/OTC medications and follow up to collect medications.
4.Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Pharmacy Superintendent/Business Manager.
5.Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.
6.D.D.A to be dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Pharmacy Superintendent.
7.Ensure that the fridge temperatures are charted twice daily and any error reported to relevant department.
8.Ensure that any issue pertaining quality is escalated to the Pharmacy Superintendent/Business Manager
9.Track the allocated pharmacy quality indicators as required and timely report to the Superintendent.
10.Drugs/surgical items expiry management;
a. Check expiries of the allocated shelf and emergency trolley monthly (ensure short expiry items are replaced) and inform the Pharmacy Superintendent.
b. Enhance FIFO/FEFO by the use of green stickers on short expiry drugs and expiry report sub module then share the short expiry list with the doctors/other branches to assist in liquidation.
c. Document all expired drugs, quarantine and report to Pharmacy Superintendent for disposal as per the PPB regulations.
11.Adhere to Avenue corporate governance policies and procedures;
a. Prevent, detect and report any fraud or criminal activity.
b. Fully implement audit recommendations and attain satisfactory ratings in subsequent audits.
12.Record and report all incidents/events to the Business Manager within 24 hours using the provided tools.
13.Maintain and enforce infection control standards when doing extemporaneous preparations.
14.Client satisfaction;
a. Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.
b. Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.
15.Maintain patient privacy and confidentiality at all times.
16.Any other duty as assigned by your immediate supervisor in line with the job description.
Person Specification
A diploma in Pharmacy.
A valid pharmaceutical technologist license attached to Avenue Healthcare
3 years’ experience.
Organizational awareness and detail-oriented
