About Numida:
Numida uses proprietary credit models and tech-enabled underwriting processes to provide unsecured working capital loans to African micro and small businesses. Instead of borrowing from informal lenders or family, business owners download the Numida app, apply in minutes, and receive capital within a day. There’s 20 million of these businesses in Africa representing a $5 billion market opportunity and traditional microfinance is failing them. We have figured out how to score and disburse unsecured loans to cash-based businesses that have no digital transaction history, with excellent collection rates. Within 10 years, we anticipate enabling at least 1 million small business owners on the continent to achieve their dreams. We are backed by world class investors such as Serena Ventures, Onafriq, Breega, and 4Di Capital.
The Role:
As a People Operations Associate, you’ll play a key role in creating exceptional experiences across the entire employee lifecycle. From facilitating onboarding and managing employee data changes to overseeing offboarding processes, you’ll ensure that each employee’s needs are thoughtfully met. This role offers a unique opportunity to deepen your HR expertise and develop new skills in a dynamic and collaborative environment.
You’ll join a vibrant, dedicated, and supportive team in a fast-paced, modern workplace that values adaptability and excellence. As part of a growing company, your flexibility, problem-solving skills, and commitment to confidentiality will be essential in delivering a top-notch experience for both internal and external stakeholders.
Your Responsibilities:
- Partner directly with all employees and internal stakeholders to facilitate the best employee experience throughout the employment life cycle.
- Ensure all employee information is up to date and correct in all HR systems
- Contribute to improving intranet documentation so we can always have a single source of truth for our operations.
- Help coordinate our People programme operations (i.e. Performance reviews, Probations etc…) and ensure timely delivery, refining process and streamlining where possible.
- Work alongside internal team to drive recruitment process including JD drafting, talent sourcing, shortlisting, scheduling and conducting interviews
- Assist in administering employees’ benefit programs including but not limited to designing, developing and executing of programs
- Support in managing company and office insurance including updating for new and resigned employees
- Facilitate on- and off-boarding process
- Conduct regular review and update of HR Policies and processes to ensure compliance to global and local statutory requirements
- Organize employee engagement activities such as retreats and other company gatherings
- Ensure the overall comfort, safety, and cleanliness of the office environment.
- Assist in maintaining records of all administrative expenses and other admin related.
- Coordinate needed technology and supplies for new hires as well as existing employees
- Assist in coordinating work permits for international staff
- Proactively manage office supplies inventory and place orders as necessary
- Develop office policies, procedures and systems to ensure the safety, security, productivity and organization of both people and resources in the office and ensure they are implemented appropriately
- Ad-hoc HR tasks as required
Skills & qualifications:
- 4+ years of relevant work experience in Human Resources, general administration or any other related field.
- Bachelor’s degree in Human Resources Management, Business Administration, or related field from an accredited university
- Computer literacy – desktop productivity software like Google Drive, Google Sheets, Google Docs, etc.
We’d like to hear from you if you identify with the following:
- High emotional intelligence—an ability to genuinely connect, understand, and communicate with each person’s uniqueness in mind.
- Strong organizational skills, meticulous attention to detail, and a natural sense of punctuality.
- A delivery-focused mindset with the ability to prioritize actions and meet deadlines effectively.
- Awareness of the challenges and demands in a scaling start-up environment, especially one reshaping its industry.
- A self-aware, empathetic individual who’s motivated to learn and grow.
- A proactive approach—comfortable taking action with agility and minimal planning.
- Resilience, positivity, and tenacity, even in challenging situations.
While we value the experiences listed above, we’re open to those who bring unique perspectives. If our mission resonates with you, we encourage you to apply—even if you don’t check every box.
Why Numida is fit for you:
- At Numida, we believe our values make a difference
- We are committed to active inclusion and diversity
- We are transparent
- We succeed when our customers succeed
- We do not only get things done, but also in the right way.
- We value, support and help each other grow.
- And we have fun!
Your compensation and reward:
This is a full-time, high-growth role in an early-stage East African technology start-up. We are an unconventional business, and our workplace is inspiring with a lot of opportunities for personal growth and fun. You will receive a competitive salary and have the opportunity to work with a dynamic and diverse team based in Uganda, Kenya, India, and South Africa.
How to apply:
In your motivation letter, please make sure to explain why you are a good fit for Numida and this particular position, with a focus on your past experiences. Apply by November 15, 2024 @11:59pm. We will conduct interviews on a rolling basis, so you are encouraged to apply as soon as possible.
