Job Title: Operations/Quality Supervisor
Reports to: Chief Executive Officer
Supervision: All Production departments
The Operations/Quality Supervisor will oversee daily production and quality assurance
processes to ensure that Alive and Kicking Kenya maintains its high standards of
craftsmanship and operational efficiency. The role involves supervising staff, monitoring
production workflows, and ensuring compliance with quality standards, safety regulations,
and organizational policies.
Key Duties:
Operations Management
• Supervise daily production activities to ensure efficiency and timely achievement of
targets.
• Coordinate workflow and delegate tasks to team members to maximize
productivity.
• Monitor staff performance, provide feedback, and foster a positive work
environment.
• Collaborate with other departments to resolve operational challenges and improve
coordination.
• Develop and oversee production schedules to align with delivery timelines and
resource availability.
• Ensure smooth procurement processes by liaising with relevant teams to maintain
adequate inventory of raw materials and supplies.
• Develop and oversee production schedules to ensure timely delivery of products.
• Monitor production output to meet quality and efficiency standards.
Quality Assurance
• Establish, implement, and monitor quality control measures to uphold the
organization’s standards.
• Conduct regular inspections and audits throughout production processes to
identify areas for improvement.
• Develop corrective action plans to address and resolve quality issues.
• Provide training to staff on quality assurance standards and procedures to
maintain consistent output.
Process Improvement
• Identify inefficiencies in production workflows and recommend solutions to
streamline processes.
• Lead initiatives for operational improvement, including adopting best practices or
innovative strategies.
• Develop and enforce Standard Operating Procedures (SOPs) for enhanced
operational consistency.
• Analyze production data and prepare reports to highlight trends and areas for
optimization.
Health, Safety, and Compliance
• Oversee compliance with health and safety regulations, ensuring all employees
operate within legal and organizational guidelines.
• Conduct safety training sessions to promote awareness and reduce risks.
• Facilitate annual fire drills, monitor lessons learned, and implement corrective
measures.
• Ensure proper handling, storage, and maintenance of equipment and materials to
minimize risks.
• Ensure regular inspection and maintenance of machinery and equipment.
• Oversee repairs and recommend upgrades or replacements when necessary.
• Adhere to environmental regulations to ensure sustainable production practices.
Team Leadership and Development
• Train, mentor, and supervise production teams to build skills and improve overall
team performance.
• Conduct performance evaluations and recommend appropriate development
opportunities.
• Foster a collaborative and motivated work environment to achieve organizational
objectives.
• Represent Alive and Kicking Kenya in relevant forums or industry-specific events to
highlight production successes and innovative practices.
Cost and Inventory Management
• Monitor production costs, ensuring effective resource allocation and minimal
waste.
• Control and manage the organization’s operational budgets within allocated limits.
• Oversee inventory levels and ensure accurate tracking to avoid shortages or
overstocking.
Crisis and Contingency Management
• Prepare contingency plans to address unforeseen disruptions in production.
• Lead resolution efforts for operational emergencies to minimize downtime and
ensure continuity.
Any other adhoc
• Perform additional related tasks as needed.
Qualifications:
Education and Experience
➢ Diploma or Bachelor’s degree in Operations Management, Quality Assurance, or
leather technology.
➢ At least 3-5 years of experience in operations or quality assurance roles.
➢ Proven experience in supervising teams and managing production workflows.
➢ Familiarity with inventory management and procurement processes.
➢ Experience in data analysis and reporting to drive decision-making.
Skills and Competencies
➢ Strong organizational and multitasking abilities.
➢ Excellent problem-solving and analytical skills.
➢ Effective communication and leadership skills.
➢ Keen attention to detail and a commitment to quality.
➢ Proficiency in using operations and quality management tools.
How to Submit Application:
Cover Letter detailing your motivation and suitability for the position.
Curriculum Vitae (CV) highlighting relevant experience and achievements.
Accompanying Certifications supporting your qualifications.
Statement of Financial Expectation specifying your salary expectations (approximate salary for
the position is 45,000 KSh).
All documents should be packaged into a single folder for submission.
Email the completed application folder to [email protected].
The deadline for submission is 28th March 2025. Late submissions will not be considered.
