Operations Manager

Industry: Distribution, Transport & Logistics

Job category: Transport and Logistics Management

Location: International

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

An exciting and challenging opportunity has become available at SGM for a driven, team-orientated and customer-focused individual to oversee the operations for Sturrock Flex Shipping in Dar es Salaam.

Key responsibilities:

  • Manage and oversee the day-to-day operations while ensuring compliance with SGM standards
  • Attend to customer enquiries and responsible for customer engagement
  • Assist the Regional General Manager with business development and maintenance of existing business/clients
  • Oversee the onboarding of new customers, ensuring business is carried out in exact terms as agreed with the client
  • Maintain and monitor debtors and ensuring adequate and timeous vessel funding
  • Ensure that all operational staff are compliant with all Health, Safety & Environment requirements, including provision and monitoring of PPE and ensure that operations are carried out in a safe and responsible manner
  • Fair allocation of vessels and management of workflows per operator
  • Manage all port / terminal inductions for all staff
  • Continually seek opportunities for improvements and business growth
  • Lead and motivate employees – encouraging a culture and environment of teamwork, and high staff morale

Qualifications & Experience:

  • A Business Degree, ICS Advanced Diploma or similar qualification
  • Minimum of 5 years solid ships agency experience
  • 3 years’ managerial experience with evidence of leadership and customer relationship management

Applicants to send their CV to the HR Department on e-mail: [email protected]

Please state the name of the position when applying – OPERATIONS MANAGER (Tanzania) – 2024

Closing date: 07 August 2024

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