| JOB INFORMATION | |
| Job Title | Operations Manager |
| Reports to (Job Title) | Country Director Rwanda |
| Department | Operations Department |
| Location | Kigali |
| Country | Rwanda |
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The purpose of the job is to oversee operations
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PURPOSE OF THE JOB
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| Purpose of Job – The purpose of the job is to oversee operations and ensure effective risk management, strategic planning, budgeting, and employee management. Additionally, the job involves reviewing processes and policies, mentoring and training employees, and providing timely performance reports. | ||
| RESPONSIBILITIES UNIQUE TO THE ROLE | ||
| Responsibilities | % contribution to job’s performance | |
| 1. | Inventory Management: Manage inventory levels, determine economic order quantities, monitor stock performance, and safeguard items from misuse for effective and authorized utilization at SPOUTS. |
20% |
| 2. | Logistics Management: Develop and manage logistics operations, including determining product handling and storage requirements, enforcing policies and procedures for receiving products, equipment utilization, inventory management, and shipping methods. | 15% |
| 3. | Procurement Management: Develop partnerships with suppliers to secure cost-effective services and gain a competitive advantage for SPOUTS operational processes while implementing procurement policies in alignment with other functional segments and units. |
15% |
| 4. | S&OP process (Sales and Operations Planning): Develop and Manage Products forecast and Demand planning to ensure efficiency. | 10% |
| 5. | Operational Management system: Improve the current operations management systems and operations best practice. | 10% |
| 6. | Operations Budget: Prepare, monitor and manage the entire operations budget effectively. | 10% |
| 7. | Staff: Recruit, train and supervise operations department staff. | 10% |
| 8. | Stakeholders management (Customs, clearing agents and Suppliers). | 10% |
| CONTRIBUTION TO STRATEGY | ||
| The purpose of the job is to oversee operations and ensure effective risk management, strategic planning, budgeting, and employee management. Additionally, the job involves reviewing processes and policies, mentoring and training employees, and providing timely performance reports. | ||
| PEOPLE MANAGEMENT RESPONSIBILITIES | ||
| The job entails managing the operations team to carry out tasks. It is a managerial position with people management of the operations team including their performance management | ||
| REQUIREMENTS | |
| Qualifications | A University Degree in Logistics, Procurement, Supply Chain Management, and Business or similar is desirable. Experience in a similar role will be an added advantage. |
| Experience | 3 to 5 years of experience in managing business operations especially inventory, logistics, supply chain, and procurement |
| Business Understanding / Knowledge |
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| Languages |
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