Operations Intern

Job Title: Operations Intern

Department: Operations

Location: Abuja

Grade: NYSC/Intern

Reports to: Operations Manager

About TechnoServe:

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Job Summary

The Operations Intern is in charge of the day-to-day activities associated with running the central office in Abuja. Their duties include acting as a focal point for all departments, and handling administrative tasks while developing and enforcing office protocols.

This will be a learning experience occurring through the following responsibilities:

Administrative Support:

  • Welcoming visitors and answering telephone calls.
  • Entering and printing documents.
  • Recording of external documents after verification and transmission to the appropriate recipient
  • Support Logistics during training workshops for field activities.
  • Support the overall management of office facilities
  • Support the maintenance of the file for the tracking of fuel
  • Recording of outgoing and incoming mail.
  • Request for purchase and repairs of the needs of the Abuja office.
  • Ensure the proper deposit and documentation of office keys.
  • Provide petty cash vouchers and payment of petty cash expenses.
  • Ensure maintenance of petty cash register.
  • Submit monthly petty cash fund reconciliation with all related documents.

Vehicle and Generator Reports:

  • Entering data from each vehicle’s logbook into the vehicle tracking file.
  • Entry of all expenses relating to project vehicles.
  • Monthly check of average fuel consumption per hundred
  • Verification of log book reports and other vehicle-related paperwork.
  • Supervision of office maintenance, gardening, and security service.
  • Daily monitoring of the cleanliness of the premises and recommendations as needed.
  • Provide all the necessary items for the coffee break of the TNS staff during meetings and events.
  • Monitoring the actual presence and work well done by maintenance and security agents.
  • Ensure proper documentation of all movable and immovable property of the central office.
  • Support other evolving needs within the demands of the office on the role.

Basic Qualifications

  • At least an HND in Business Administration, Project Management, Business Administration or a related social science field with experience in administrative management. Alternatively, 2 years experience.

Preferred Qualifications

  • Experience with donor-funded projects and administrative processes in Operations.

Knowledge, Skills And Abilities

  • Ability to uphold confidentiality.
  • Sense of physical welcome and dynamism; responsiveness.
  • Ability to work in a team, communicate, and collaborate with various trades and a multicultural environment.
  • Good knowledge and use of Computers and the internet including Excel and Microsoft Word.
  • Mastering the procedures of international or bilateral donors.
  • Excellent communication (oral and written) and interpersonal skills.
  • Organizational skills and attention to detail in problem-solving.
  • Ability to work independently and effectively in a dynamic, high-pressure environment.

Required Language

  • Fluency in written and spoken English.

Travel: Occasionally

Supervisory Responsibilities- None

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