Officer, Client Service

Job Description

To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications
  • Minimum of First Degree
Additional Information

Behavioral Competencies:

  • Checking Details
  • Interacting with People
  • Resolving Conflict
  • Completing Tasks
  • Thinking Positively

Technical Competencies:

  • Banking Process & Procedures
  • Client Servicing
  • Customer Reception and Channelling
  • Product Knowledge (Consumer Banking)

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