Office Assistant

Job Title: Office Assistant

Location: Lagos

Employment Type: Full-time

Responsibilities

• Greet clients warmly and manage front desk operations, including answering calls and scheduling appointments.
• Maintain accurate client records and update appointment schedules.
• Handle billing, payments, and basic financial transactions.
• Assist in preparing treatment rooms and ensuring cleanliness and organization.
• Coordinate with the clinical team to ensure smooth workflow.
• Respond to client inquiries about services, products, and promotions.
• Manage inventory of office and skincare supplies, placing orders as needed.
• Support marketing efforts, such as maintaining social media posts or promotional materials.

Skills and Qualifications

• Candidates should possess B.Sc Degrees with 1 – 2 years experience
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Proficiency in office software (e.g., Microsoft Office, scheduling tools).
• Basic understanding of aesthetics and skincare services is a plus.
• Professional demeanor and ability to handle sensitive client information.

Preferred Experience:

• 1 – 2 years in a similar administrative role, ideally in a spa or healthcare setting.
• Familiarity with appointment scheduling software (e.g., Fresha, Mindbody).
• Knowledge of billing and basic accounting processes.
• Background in customer service or client relations.