NFORMATION TECHNOLOGY OFFICER

Bank of Baroda (Uganda) Limited invites applications for
employment on Contractual basis from suitably qualified
Ugandan Citizens willing to serve at our Head Office, Kampala
for the position INFORMATION TECHNOLOGY
OFFICER
Job Responsibilities:
▪ Providing first level support on ATM, Swift, RTGS, EFT,
clearing
▪ Providing all technical & IT related support to all
departments/offices/ branches.
▪ Monitoring hardware/ software & Network Installation for
opening of new branches and ATMs
▪ User administration on CRB, FINACLE and other
utilities.
▪ Production of ATM cards, Baroda Connect User IDs &
Passwords.
▪ Monitoring of functioning of ATMs both onsite and offsite
and attending to complaints, monitoring of ATM site
construction.
▪ Supporting branches/ departments of HO for hardware/
software application related issues and equipment
related issues like UPS, Batteries, Data cabling, AMCs
of IT related hardware/ software, warranties, Vendors,
loading of tenders on website.
▪ Educating customers on using technology products.
▪ Training/ familiarizing/ building awareness/ updating
employee on technology issue/ E-channels, issuing
guidelines regarding preventive vigilance, security of
data, etc.
▪ Cheque books verification and issuance.
▪ Cheque books custody and issuance of personalized
cheque books to branches for onward delivery to
customer
▪ Coordination of Data Centre vendors for troubleshooting
of IT related problems/ issues.
▪ Offer technical & IT related support to customers
through branches on all alternative delivery channels
viz. Internet Banking, Mobile Banking, ATMs etc.
▪ Trouble shooting and ensuring proper upkeep of
hardware/software and their AMCs etc.
▪ End of day activities.
▪ ATM Switch database maintenance / back up, ATM
Card/PIN mailer printing and handling issues related to
ATM and ATM Cards etc.
▪ Provide support on reconciliation module for Nostro
reconciliation.
▪ Ensuring safety & security of data base & assets of the
bank in I.T. Department.
▪ Ensuring and supervising smooth functioning of I.T.
Department.
▪ Managing technical aspects of the Products and its
features in Transaction System (Finacle).
▪ Preparation of documents for project planning &
implementation.
▪ Co-ordination / liaison with Vendors
Qualification:
Bachelor’s degree in Information Technology or Computer
Science with good Overall GPA (Minimum 2nd Class upper).
Certificates like MCSE, CCNA, Oracle Certified professional
etc. will be an added advantage.
Requirements

Applicant should have team building, computer and excellent
interpersonal communication skills, besides high degree of
integrity & confidentiality.
Experience: Candidate should have satisfactory experience,
preferably -3- years, of which about -12- months or more of
experience in organizations dealing with Banking / Finance /
Supporting banking applications and should possess the
following:-
▪ Proficient knowledge of UNIX / LINUX / Windows &
Oracle Database administration.
▪ Proficient knowledge in SQL & Transact SQL.
▪ Knowledge of programming (Shell Scripting).
▪ Basic Knowledge of Networking (WAN) & Security.
▪ Knowledge of Banking Software like Finacle etc. will
be an added advantage.
▪ To include on any other specific qualification as
required for the post.
AGE: Preferably -30- years, however, management reserves
a right for determining the age criteria even beyond -30- years
keeping in view the market conditions vis-à-vis requirement of
the Bank based on experience / qualifications.
HOW TO APPLY: Typed applications with full Curriculum
Vitae, names of two referees with self-attested photocopies of
Registration No. of ICPAU / academic / professional /
experience certificates, proof of age, postal address, e-mail ID
& mobile number, etc. should be sent in sealed envelope to:-
Executive Director, Bank of Baroda (Uganda) Limited, 18,
Kampala Road, P.O. Box 7197, Kampala.
Online application should be sent by email to
[email protected]
CLOSING DATE: Applications complete in all respect should
reach to above address on or before 31st August, 2024 by
5.00 p.m.
NOTE:
1. Envelope containing application must be clearly marked
“Application for the post of “Information Technology
Officer”.
2. Only short-listed applicants will be contacted for selection
process as decided by the Bank.
3. No communication will be sent to the applicants whose
applications are not found suitable during short-listing
process.
4. Bank reserves the right to reject / accept any application
and to relax / alter any condition without assigning any
reason.
5. Bank reserves the right not to make any appointment as
a result of the selection process.
6. The short-listed candidates will be subjected to written
test and/or personal interview.
7. Final selection will be subject to finding the candidate
medically fit by Bank’s Panel Doctor.
8. If any information with regard to Qualification, Age,
Experience, background checks etc. provided by any
applicant to the Bank is found to be false at any stage the
Bank reserves the right to cancel his/her selection /
appointment at any stage

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