Nairobi West Hospital is hiring..

LOCATION: Ruiru Branch

  1. Customer Care Executive

JOB PURPOSE

To deliver exceptional service to patients, families, and visitors, addressing their needs, resolving concerns, and ensuring a positive experience within the hospital environment. This role involves providing information, handling inquiries, and supporting various administrative tasks to enhance patient satisfaction and streamline hospital operations..

Academic and professional qualifications

  1. Certificate /Diploma in healthcare administration. customer service. or related fields
  2. Minimum of 1 year experience in a busy hospital

Other added advantages

  1. Previous experience in a customer service or healthcare environment is preferred.
  2. Excellent interpersonal and communication skills.
  3. Strong problem-solving skills and the ability to handle difficult situations with empathy and tact.
  4. Proficiency in using computer systems and software relevant to the role.
  5. Knowledge of hospital operations, policies, and procedures is desirable
    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

2. NURSES

  • ICU
  • Maternity
  • Ward
  • Theatre

3. Pharmaceutical Technologist

JOB PURPOSE

To ensure accurate dispensing, advise patients and clients on proper drugs use and ensure excellent customer service and efficiency in the Pharmacy.

Academic and professional qualifications

  1. Diploma in Pharmaceutical Technologist.
  2. Holder of valid practicing license.
  3. Minimum 3 years’ experience in a busy hospital pharmacy

Other added advantages

  1. Commitment to providing high quality care and excellence.
  2. Excellent computer skills and ability to work with minimum supervision.
  3. Excellent communication skills
    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

4. Cook/Chef

JOB PURPOSE

To prepare food and beverages efficiently and pack for service as per set Standard Operating Procedures and professional standards/ requirements.

Academic and professional qualifications

    1. Certificate / Diploma in Food & Beverage Production
  • Minimum of 1 year experience in a busy hospital

Other added advantages

  1. Should have experience in working in a kitchen providing meals for large numbers
  2. Good communication (written and verbal skills. including well developed presentation skills.
  3. Wide knowledge of Food and Beverage Production and Service.
  4. Food handler’s certification
  5. Certificate of Good Conduct
    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

5. Waiter/Waitress

JOB PURPOSE

To deliver high-quality food service to patients, visitors, and hospital staff in a timely and courteous manner. This role involves ensuring a pleasant dining experience while adhering to hospital protocols and dietary guidelines.

Academic and professional qualifications

    1. Certificate / Diploma in Hospitality or related Field
  • Minimum of 1 year experience in a busy hospital

Other added advantages

  1. Ability to navigate various hospital environments and transport food items safely.
  2. Good communication (written and verbal skills, including well developed presentation skills.
  3. Food handler’s certification
  4. Certificate of Good Conduct
    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

6. Radiographer

Academic and professional qualifications

  1. Minimum of 3 years’ experience in a similar role in a busy Hospital as Radiographer.
  2. University degree/Diploma in Radiography with
    KNRA License and registered with the Society of Radiographers in Kenya.
  3. Valid practicing license.
  4. Strong interpersonal skills and effective communication skills both written and verbal.

Other added advantages

  1. Proficient in computers use.
  2. Good communication (written and verbal) skills, including well developed presentation skills.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Apply Now: send your application to:

[email protected]

Deadline: 7th September 2024

 

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