The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Background
Founded in 1933, the International Rescue Committee is a world leader in relief, rehabilitation, and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 25 countries around the world, addressing both the immediate and lifesaving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies.
The IRC has been working in Uganda since 1998 supporting IDPs, refugees and local communities. IRC Uganda has its country office in Kampala and regional offices in Kit gum Moroto, and Yumbe. The current program portfolio includes health, protection and rule of law, women’s protection and empowerment, and economic recovery and development programming.
Job Overview
Reporting to and technically supported by the M&E Manager, the M&E/MEAL Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the IRC mission in Uganda (Bidi-Bidi Refugee Settlement) to ensure high-quality programming for the clients we serve and support the global ambitions of IRC Strategy 100, and the Country Strategic Action Plan. The M&E/MEAL Officer oversees, leads and implements MEAL activities of the project within the implementation area.
Responsibilities
Leadership and Partnership
- Support all technical aspects and actions of MEAL regarding the WPE and PRoL respond to program needs; foster high standards and practices for quality data collection, analysis, and reports. Enable accountability to clients, partners, and donors.
- Implement and support MEAL system and approaches in your areas of expertise and foster learning.
- Represent IRC at technical meetings, forums, and other events & build partnerships within IRC and area of expertise.
- Champion access and use of data for shared learning, sound decision-making, and data-informed programmatic adaptations.
Technical Oversight
Monitoring and Evaluation
- Run the MEAL system and processes for Integrated GBV and SRHR in harmony with the MEAL Country and Global Strategies throughout the project cycle which include:
- Collaborate with MEAL and non-MEAL staff to ensure that data is collected, compiled, checked for its quality and completeness in compliance with IRC and donors’ standards for data quality.
- Document and share learning, evidence, and data from previous projects to inform project proposal design.
- Implement M&E/MEAL plans, revise (digital) data collection tools, follow-up on processes for online data management, quality checks, and audits, and updating of data visualization.
- Undertake regular analysis of monitoring data and work closely with program officers and managers to facilitate decision-making for real-time program adaptation.
- Produce quality reports and updating dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings.
- Identify, document, and share client feedback to improve services and results for our clients.
- Support deployment of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners.
- Support the use of standard mobile data technology and online dashboards to enhance timeliness and quality of data collection, analysis and visualization.
- Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.
Accountability and Learning.
Accountability
- In close collaboration with the MEAL manager, AAP officers and the project team, support the documentation of client feedback and follow up on issues raised by clients to close the feedback loop.
- Maintain an updated Client feedback database through routine entry of feedback data into the online client Feedback Registry (CFR).
- Conduct analysis of client feedback data and share monthly reports with program team in coordination with the MEAL manager to inform strategic and programmatic decisions and course correction.
- Lead onsite discussions on development and implementation of action plans resulting from the review and analysis of client feedback data.
- Conduct capacity building of project team including training, mentorship, and onsite support on client responsiveness and accountability.
- Support development of Client Responsiveness and Accountability information sharing materials/briefs, posters and brochures, and dissemination to relevant stakeholders, partners, and Clients.
Learning.
- Document and share learning – ensure requirements, lessons learned, data trends and best practices for products, events, and other knowledge management activities are clearly documented and shared on a regular basis (at least quarterly), this is through data collection and sharing.
- Build capacity of Program Assistants to generate data and knowledge products.
Human Resources
- Coordinate, lead, mentor project staffs foster timely and high-quality achievement, and an inclusive and respectful team climate.
- Promote the growth and development of others in IRC teams and partners: present high-quality technical training and learning material for partners, colleagues, and junior staff.
- Participate in the recruitment and onboarding of M&E/MEAL Assistant, field incentive workers and enumerators.
Key Working Relationships
Position Reports directly to or in Management in Partnership to: M&E Manager.
Position directly supervises: Non.
Other Internal And/or External Contacts
Internal: Program Manager and Officers, Database Officer, ICT Officer, Partnerships Manager, HR, Field Coordinator.
External: Beneficiaries, program partner organisations, local and national government.
At IRC – we are committed to creating a diverse, inclusive, respectful and safe work environment where all people are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment.
We acknowledge and honor the fundamental value and dignity of all individuals. We are an Equal Opportunity Employer and consider all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status, disability or any other human demographic.
Deadline for receiving applications is June 30th,2024
Due to the urgency of this position, applications will be reviewed on a rolling basis
Minimum Qualifications
- A technical degree or equivalent – additional relevant work experience may substitute for education.
- A minimum of 1 year of working experience in a related field in integrated GBV/ SRHR
- Experience in using GBV IMS (PRIMERO) will be an added advantage.
- Possess basic technical knowledge of M&E approaches and techniques in some or all the following areas: Outputs, Outcome monitoring; Theories of Change, Logical frameworks, Data collection, Basic data analysis, Accountability, Client feedback mechanisms.
- Experience in conducting primary quantitative data collection and data entry.
- Basic proficiency and experience with mobile data collection such as Kobo, CommCare, ODK Collect is required, knowledge of Tableau, PowerBi, or GIS software tools are additional assets.
- Good computer skills in MS Office, especially Excel and Word – with experience in writing reports.
- Self-motivated and pro-active attitude with good organization, planning, and analytic skills, including prioritizing work, multi-tasking, and attention to detail.
- Flexibility and ability to work under pressure and in constantly evolving work environments.
- Demonstrated analytical, systematic-thinking, and problem-solving skills are definite assets.
- A strong understanding of accountability and proven ability to build Client Feedback Systems
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
