Overview
We are seeking a strategic and experienced Manager – People & Culture, to join our team. This role will be responsible for overseeing all HR functions, including recruitment, talent management, performance management, and organizational development, while ensuring alignment with our mission and values. You will be instrumental in creating a supportive and productive work environment that empowers our team to deliver exceptional results.
Reporting to the County Director, you are a creative problem solver, responsible for the development and delivery of innovative people solutions. You support Management in the achievement of strategic objectives through provision of consultative support and delivering programs in all areas of strategic human resources. While you will operate at a strategic level with senior management, you can move seamlessly to an operational mode to tackle day-to-day operational needs of the department.
Responsibilities
Strategic HR Leadership & Organizational Development:
• Develop and implement comprehensive HR strategies that align with CMMB mission, values, and strategic objectives.
• Provide strategic counsel and support to the County Director and senior management on all HR-related matters.
• Lead organizational development initiatives, including change management & team building initiatives.
• Design and implement programs to foster a positive, inclusive, and productive work environment.
• Analyze HR metrics and trends to identify areas for improvement and develop data-driven solutions.
• Lead the development/improvement of CMMB’s HR policies and procedures.
Talent Acquisition & Management:
• Oversee the full recruitment cycle, from sourcing and interviewing to onboarding, ensuring a positive candidate experience.
• Develop and implement effective talent management strategies, including succession planning and career development programs.
• Identify and address talent gaps through targeted recruitment and training initiatives.
• Ensure compliance with all relevant labor laws and regulations.
• Manage the on-boarding process and ensure that new hires are well integrated into the team.
Performance Management & Employee Relations:
• Use the MAPs system to ensure effective performance management process at all levels and to ensure continuous improvement and accountability.
• Provide guidance and support to managers on performance management best practices.
• Manage employee relations issues, including conflict resolution and disciplinary actions, ensuring fairness and consistency.
• Develop and implement employee engagement initiatives to enhance morale and retention.
• Conduct regular employee satisfaction surveys and implement action plans based on feedback.
HR Operations & Administration:
• Oversee all HR administrative functions, including payroll, benefits administration, and maintenance of employee records and HR data on NetSuite.
• Manage the HR budget and ensure efficient resource allocation.
• Address day-to-day HR operational needs and resolve employee inquiries.
• Ensure compliance with all relevant HR policies and procedures.
Reporting & Collaboration:
• Prepare and present regular HR reports to the County Director and senior management.
• Collaborate with other departments to ensure alignment of HR initiatives with organizational goals.
• Report to the County Director and provide regular updates on HR activities and initiatives.
Qualifications and Experience:
You have a university degree in Human Resource Management from a reputable institution. A master’s Degree is an added advantage.
Professional HR certification is a plus.
Minimum of 5 years of demonstrated experience working with and influencing managers at all levels.
Experience working in an NGO and supporting teams in multiple locations, in a fast-paced work environment.
People oriented and results driven.
Knowledge of HR systems and databases
Excellent listening and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the organization
In-depth knowledge of labour law and HR best practices
You can work under pressure and meet deadlines.
You should be organized, hardworking and personable.
Experience working with NetSuite HR modules will be an added advantage.
How to apply
Apply through the form below.
All applications must be received by 14th April 2025
