Our story
Greenspoon is Kenya’s fastest growing online supermarket, delivering thousands of delicious, healthy, and fresh groceries directly to our customers’ homes every day. We are building East Africa’s largest online supermarket with exceptional service and quality at an every day price. We pride ourselves on offering the widest range of organic fruits and vegetables, freshly baked breads, quality meats, and much more! We delight you with everything that you love and everything that you need.
We deeply care about our customers, suppliers, employees, and the environment. We believe this is the reason we have grown tenfold over the last two years. We embody our values – honesty, quality, and impact – every day. As a certified B Corp, we hold the highest global mark of sustainability, placing us in the same league as brands like Patagonia, Ben & Jerry’s, and BrewDog. We are a sustainable enterprise that is also profitable. We are optimistic about the future and have strong confidence in our abilities. Our team is young, extremely talented, and driven to make an impact.
Role description
While we grow fast, we are definitely not perfect in our operations. As we continue to scale we are looking for an experienced logistics lead. You will be responsible for managing all logistics operations, inbound and outbound, making sure that we deliver all our orders on time, according to standard, always at all costs.
This role requires strong problem-solving abilities and experience in managing complex logistics operations in fast-paced environments.
The role is simple, but complex at the same time. We can have sudden inflows of orders, we grow fast, we cover a large area, we have many products, we have high quality standards.
- Set up and improve processes for our delivery operations, from warehouse to customer
- Follow clear systems for tracking orders, managing fleet, and handling delivery issues
- Track tools and dashboards to monitor delivery performance and team efficiency
- Set up training programs for delivery teams to ensure high-quality service
- Work directly with our riding and driving team to optimize routes and delivery schedules
- Fix delivery problems quickly and find ways to prevent them from happening again
Qualifications
- At least 3 years of experience managing logistics operations
- Strong background in creating and improving operational processes
- Experience with building or implementing tracking systems and tools
- Good with Excel and data analysis
Personal qualities
- History of leading and training teams
- Comfortable working in a fast-changing environment
- Experience managing large delivery fleets
- Worked in a fast-growing company before
- Results-driven with a strong sense of ownership, radical truth & radical transparency
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple priorities
- Proactive problem-solver with a “whatever it takes” attitude
- Adaptable and flexible in response to changing business needs
Please send an email to our hr email address hr [at] greenspoon.co.ke. We are an equal opportunity employer and therefore invite everyone to apply. An online assessment will be part of the recruitment procedure.
