Logistics Coordinator

(Full time | Lagos | Office)

**About Us:**

Kubona is a leading premium lifestyle ecommerce retailer, offering exceptional quality products without premium price tags typically associated with designer or branded products. Kubona stands for a commitment to excellence, delivering products that not only enhance your personal identity and social signals but also provide a profound sense of achievement and distinction. Our website is kubona.ng and our offices are located in Oniru, Lagos.

**Position Overview:**

Lead the coordination of order fulfillment, delivery operations, and inventory returns & quality management for Kubona’s premium fashion accessories e-commerce business, ensuring high delivery success rates and customer satisfaction.

**Key Responsibilities:**

– Manage end-to-end logistics operations including order processing, packaging, and delivery coordination

– Maintain high payment-on-delivery success rate through effective coordination with delivery partners and customers

– Oversee inventory returns and quality management across multiple product categories (shoes, watches, handbags, luggage)

– Coordinate with warehouse team to ensure efficient storage and retrieval of products

– Monitor and optimize delivery routes and timelines

– Maintain accurate inventory records for returns and repairs and conduct regular audits

– Manage relationships with delivery partners and courier services

– Implement and maintain quality control processes

– Generate regular reports on logistics KPIs and performance metrics

 

**Required Qualifications:**

– Bachelor’s degree in Supply Chain Management, Logistics, or related field

– 3+ years experience in e-commerce logistics or related field

– Proven track record of managing successful delivery operations

– Strong understanding of inventory management systems

– Excellent analytical and problem-solving skills

– Proficient in Microsoft Excel and inventory management software

– Strong communication and interpersonal skills

**Preferred Qualifications:**

– Experience with luxury goods or fashion retail

– Knowledge of ERP systems

– Previous experience with payment-on-delivery operations

– Understanding of Nigerian logistics landscape

**Benefits for All Positions:**

– Competitive salary: N200K monthly

– Performance Bonus: Up to N400K yearly

– Health insurance: After job confirmation

– Professional development opportunities

– Career growth potential

– Annual leave: 15 working days

– Lunch provided onsite

**Benefits for All Positions:**

– Send an email to [email protected] with the title stating clearly the role applied for.

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