Loans Recovery Officer

We are Neumann Kaffee Gruppe. And we love coffee.

For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,200 employees in over 26 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity.

Ibero Uganda Ltd. (Ibero) is a company of the Neumann Kaffee Gruppe and one of the leading exporters of high-quality coffee, with warehouses and processing facilities in Kampala and out-stations in all coffee-growing regions of Uganda. Ibero Uganda has been working towards better integration in the local market and has become a professional, long-term, and trusted business partner towards its suppliers and customers. Our commitment to developing the Ugandan coffee industry is unwavering, and we are proud of our positive contribution to the industry.

Ibero Uganda Ltd. (Ibero) is a company of the Neumann Kaffee Gruppe (NKG) and one of the leading exporters of high-quality coffee, with warehouses and processing facilities in Kampala aWord 2t-stations in all coffee-growing regions of Uganda. Ibero Uganda has been working towards better integration in the local market and has become a professional, long-term, and trusted business partner towards its suppliers and customers. Our commitment to developing the Ugandan coffee industry is unwavering, and we are proud of our positive contribution to the industry. we are looking for a LOANS RECOVERY OFFICER (f/m/d).

The position will be based in MITYANA and will report directly to FSU MANAGER.

Your Responsibilities

  • Monitoring and Coordinating recovery activities for both active and written-off loans in arrears at assigned stations.
  • Ensuring that all recovery efforts are documented and/or filed (participating and documenting recovery committees, etc.).
  • Negotiating the payment of an active and written-off debt, securing promises to pay within set guidelines and targets.
  • Maintenance of 100% compliance with all policies and regulatory requirements across all recovery efforts.
  • Carrying out periodical visits to active and written-off customer securities and advising management on the condition of the security.
  • Identifying and advising management on all delinquent accounts that require legal proceedings regularly.
  • Participating in periodic reviews of the recovery procedures and advising management on any new developments in the recovery process.
  • Ensuring that proper procedures are followed in the liquidation of customer collaterals.
  • Following up and ensuring that all recoveries from active and written-off loans are properly booked and reconciled regularly.
  • Managing and maintaining the monthly reporting requirements for the assigned loans.
  • Daily review of the region’s arrears position and advise the Supervisor on the progress of recovery of all loans above 30 days in arrears.
  • Monitor and Coordinate recovery activities for loans above 30 days
  • Negotiate with Debtors and ensure that the Debtors repay the bad debts at the lowest cost to the Business.
  • Prepare the authorization documents with appropriate documentation to the Management Credit Committee for approval or decision on the realization of the bad debts.
  • Any other duties as may be assigned by your immediate supervisor from time to time.

Your profile

  • Bachelor’s Degree: Preferably in Agriculture, Agronomy, Horticulture, Agricultural Economics, or a related field.
  • At least 5 years of experience in loan recovery practices.
  • Basic understanding of credit operations of a microfinance nature, rules and regulations, laws, granting loans, and credit risk management.
  • Good problem-solving, negotiation, interpersonal, and convincing skills.
  • Patience and understanding of emotions to deal with clients.
  • Excellent organizing, recording, and filing skills.
  • Strong dedication to accuracy and efficiency.
  • High level of personal integrity
  • Good communication, planning, and organization skills
  • High resilience, and reliability as well as the ability to multitask handle multiple projects, and manage deadlines.
  • Attention to detail: the relevant little things matter.

Our staff appreciates

  • International: Working in an international atmosphere in a growing and progressive company
  • Benefits: An attractive salary with extra benefits.
  • Flexibility: Flexible working hours including a mobile work option

Have we sparked your interest?

We are pleased to receive your application documents.

Please get in touch with your first point of contact:

Francis Kiggundu

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