| Closing Date | 2024/08/26 |
| Reference Number | UNF240823-2 |
| Job Title | Loan Consultant – Masaka |
| Job Type | Contract |
| Department | Operations |
| Number of Positions | 2 |
| Location – Town / City | Masaka |
| Province or Region | Central |
| Location – Country | Uganda |
| Minimum Education Level | Bachelors Degree | Advanced Diploma |
| Job Category | Other |
Title:Loan Consultant – Part Time
Remuneration: TBA depending on candidate’s experience
Start date: September 2024 onwards
Place of work: Masaka Branch – Uganda
Reporting to: Branch Manager
About
Unifi is a fast-growing multinational financial technology company that specialises in personal lending products that helps make people’s lives easy. Our products are backed by a strong IT and data team that ensures we continue to deliver exciting products that are tailored specifically to our client’s needs.
The Role
We are looking for loan consultants that will be the face of Unifi that will be responsible for the provision of loans to customers.
Requirements: Experience in a customer-facing service role. A relevant diploma or degree is preferred but not required. Speak Luganda fluently.
Responsibilities
Operational
- Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
- Enter all new client’s details into the client registration system either manually or electronically.
- Checking documents and informing applicants of additional requirements and documents.
- Ensure all loans are properly documented with accurate and complete information.
- Maintaining client’s right to privacy and confidentiality throughout the loan process.
- Attending to all customer inquiries/questions by delivering first-class customer service.
- Ensure full compliance with the Unifi credit policy.
- Ensure proper cash management.
- Ensure that clients have the right information regarding the products, promotions, and other value-added services.
- Assist the branch in achieving set KPIs and operational goals
Other
- Actively participate in all brand awareness and marketing activities
- Maintain thriving relationships with customers and stakeholders.
- Make Unifi a fun place to work!
