REPORTING TO: Business Change Manager
JOB PURPOSE: Reporting to the Business Change Manager, the role holder will support the implementation of activities to operationalize strategic initiatives, aid a smooth transition from Projects to Business-as-Usual (BAU) to realize maximum benefits, embed and address cultural factors associated with the change.
LOCATION: Kampala
KEY ACCOUNTABILITIES:
- Create and implement change management strategies and plans to maximize user adoption & proficiency and minimize overall risk such that business results are achieved.
- Effectively tailor change management methodology specific to individual users’ needs.
- Drive stakeholder engagement, organizational assessment, impact analysis, learning/training, communications/marketing, business readiness, deployment, and adoption measurement throughout technology consulting projects.
- Create actionable deliverables for core components of the change management strategy including a communications plan, training plan, and impact assessment/resistance management plan.
- Partner with Customer Experience to drive ongoing adoption of technology and business process improvement in post-deployment.
- To support a smooth transition from Projects to BAU to realize maximum benefits – Business readiness, training, process changes, roll-out plans, culture transformations, and embedding change within BAU.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
- A Bachelor’s Degree in Human Resources, Marketing, or Business Administration or another related field.
- Certification in Change Management or Project Management.
- At least 3 years of experience in Human Resources, Communication, Marketing, or other Change management experience in a Financial Institution.
- Have been directly involved (in a lead or pivotal role) in a Digital or Bank Cultural Transformation Initiative.
- Strong negotiation skills.
- Project management.
- People management skills.
- Change management skills.
- Communication Skills.
- Exceptional communication skills – both written and verbal and advanced presentation skills.
- Ability to establish and maintain strong relationships.
- Creative, energetic, Resilient, and tenacious with a propensity to persevere.
- Flexible, agile, and adaptable; able to work in ambiguous situations.
- Organized, and resourceful with a natural inclination for planning, tactics, Problem solving and root cause identification skills.
- Excellent relationship-building, and negotiation/influencing skills with team members and stakeholders.
- Empathy, curiosity, and desire to improve and constantly learn.
INVITATION
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:
Deadline: Monday 23rd September 2024. Only short-listed candidates will be contacted.
