KNOWLEDGE MANAGEMENT & COMMUNICATIONS INTERN

About the Organisation

Established in 2004,  the Financial Sector  Deepening  Tanzania  (FSDT)  is  a donor-funded  financial sector  market  facilitator  that aims  to achieve  poverty reduction  through a transformative  financial sector  that offers inclusive and sustainable financial solutions to improve the livelihood,  wellbeing, and  empowerment  of  underserved  Tanzanians. FSDT’s work  is  guided  by  the  Market  Systems Development (MSD) approach, which aims to develop market systems that benefit the underserved, offering them capacities and opportunities to improve their lives.

Currently,  our main  target markets  are women  and  youth,  who have  been  identified  as  the most financially excluded market segments in the country. FSDT is dedicated to supporting the financial sector in delivering inclusive, quality and sustainable financial solutions that meet the financial needs of women and youth.

Through FSDT facilitation, we hope to achieve the following changes in the market:

Improved policies, legal and regulatory frameworks  that promote gender equality as well as economic and financial opportunities for women and youth.

Improved  availability  of relevant financial sector  infrastructures that will equip the financial sector players and other stakeholders with the ability to meet the needs and aspirations of women and youth.

Financial  service   providers   developing   and  scaling  innovative   and  responsive  financial solutions/tools for women and youth to promote equality, empowerment,  and wellbeing.

Improved  confidence and  capability of  women  and  youth  to  demand   and  use  financial solutions.

The Opportunity

FSDT is seeking applications for the position of Knowledge Management & Communications Intern:

JOB TITLE Knowledge Management & Communications Intern
DEPARTMENT Research, Results & Insights
REPORTING RELATIONSHIPS Reports directly to Knowledge Management Specialist
Direct reports N/A

About the Job

FSDT is seeking applicants for the position of Knowledge Management & Communications Intern for a period of 6 months to support FSDT’s learning, insights, communication and reporting activities.

Key Responsibilities

  1. 1. Documentation and Content Management:

Assist   in  the  update  and  management of  knowledge  and  insights  databases and repositories; including supporting the maintanance and update of Knowledge Management Systems, Content Management Systems (CMS) and collaboration platforms.

Help  document   best  practices, lessons learned,  and  human  interest  stories  from ongoing project implementation activities.

Organize  and categorize  program documents, ensuring  they are easily  accessible  to staff.

  1. 2. Knowledge Sharing and Dissemination:

Support  the preparation  and distribution  of learning and knowledge  outputs  such  as case   studies, focus  notes,  thought  pieces, success  stories,  failure  diaries,  policy briefs, blog articles, etc.

Assist  in organizing  learning meetings,  expert talks  and knowledge-sharing sessions, workshops, and webinars.

Contribute   to  the  development   of  other  communication  materials  that  promote knowledge-sharing initiatives.

  1. 3. Research and Analysis:

Conduct desk research, literature reviews and qualitative  data analysis to support in the production of knowledge assets.

Collaborate in analyzing data and feedback from program implementation, monitoring and research activities to help identify areas for project improvement.

Assist  in the development  of reports  and  presentations on program  activities  and outcomes.

  1. 4. Collaboration and Stakeholder Engagement

Help   ensure   that   all   knowledge   management  systems   are   user-friendly    and accessible

Assist in fostering a culture of knowledge sharing across the organization.

Role Requirements

Qualifications and Education

Minimum of a bachelor’s degree in a relevant field from a recognised University.

Professional  training  or  certification  in  Knowledge   Management/Library   Database Management is an added advantage

Essential Experience/Functional Competencies

Prior experience  supporting  Learning,  Knowledge  Management,  Communications  or

Research teams; preferably in the development sector context.

Ability to use the Microsoft Office 365 Suite, especially Sharepoint, Excel,  PowerPoint and Word.

Excellent Communication Skills; both written and spoken English and (ideally) Swahili.

Previous  experience   with  Website  and/or  Content Management  Systems such   as Worpress,  Wix,  Sharepoint, Airtable,  Monday.com, Notion  etc.  for  organizing  and disseminating information is an added advantage.

Conceptual understanding of Monitoring, Evaluation  and Learning,  and its application to international development and financial market systems development programs is desirable

Other Competencies:

Sensitivity to cultural, gender, religion, race, nationality and age differences.

Highest standards of integrity, confidentiality and discretion.

Personal Characteristics

Initiative & Decisiveness

You have a strong sense of ownership: taking personal  responsibility for whatever work you have been allocated, the impact we are seeking, and the achievement of critical higher-level goals. You have a reputation for being action-orientated and dynamic  without needing to be pushed  or reminded,  and you can  make  appropriate  decisions within the scope  of your role,  even  when  the way ahead  is unclear.

Learning & Innovation

You  continually improve  your  skills  and  knowledge  and  role-model  a  personal  commitment to professional development. You are quick  to recognise opportunities  or new ideas  and make use of them in your own work; and you respond to a new situation,  or tough feedback, by learning, adapting and improving.

Resilience & Resourcefulness

You possess the personal  resourcefulness to deal with difficult situations effectively and to navigate a path through whatever challenges the team  is facing,  demonstrating courage  to do what must  be done.  You  can  manage  your  emotions  well;  remaining  effective,  open,  and  engaged,  despite experiencing an internal emotional reaction.

Application Deadline: 10th September 2024

How to Apply:

Please submit your application via email to [email protected]

Only short-listed candidates will be contacted.

FSDT  provides equal   employment opportunities (EEO)  to  all  employees and  applicants for employment.

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