We’re Hiring! Join Solvo Global in partnership with We Are Oasis!
Position: Junior Operations Supervisor
Location: Royal Offices,3rd Floor, Office 33, Mogotio Road, Kenya.
Schedule: Monday to Friday | 4:00 PM – 1:00 AM Kenyan time
Requirements: B2+/C1 English | 1+ years of experience | Bachelor’s degree preferred
Are you a highly organized and proactive professional with exceptional Team Leadership skills? This supervisor must provide leadership, guidance, and support to their team to drive productivity, quality, and client satisfaction.
Key Responsibilities:
– Provide strong leadership and mentorship to a team of agents, fostering a positive and motivated work environment.
– Ensure the team meets or exceeds established key performance indicators (KPIs) and service level agreements (SLAs).
– Conduct regular quality evaluations and provide feedback to team members.
Apply now! Send your updated CV to [email protected]
