Relationship Officer- Business Development
Department:
Business Development
Reports To:
Branch Manager
Job Summary:
To achieve business growth for the Bank by selling Enterprise products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers.
Key Responsibilities:
- Grow the bank’s liabilities, assets and NFI in the Enterprise segment.
- Effectively manage PAR
- Grow quality loan book
- Promote active utilization of the bank’s Credit and Treasury facilities to existing and potential clients.
- Recommend for product development relevant to the Enterprise Banking sector.
- Evaluate credit proposals and oversee the credit applications process on a timely basis with the bank’s set turnaround times.
- Effectively manage and expand the relationships with existing Enterprise banking clients and bringing in new clients so as to ensure business growth and continuity.
- Actively ensure customer relationship management
- Ensuring compliance with both internal and external regulatory requirements.
- Safeguard and promote the bank’s image with the general public
- Cross-sell and upsell other bank products
- Any other official duty that may be assigned from time to time
Key Competencies, Skills, qualification and Experience
- Bachelor’s degree in a business related field
- 1-2 years’ experience
- MS Office
- Interpersonal skills
- Organization and planning skill
- Networking skills
- Attention to details
- Analytical skills
- Integrity
How to Apply
Interested candidates are requested to send their cover letter and CV to [email protected] quoting the position applied for on the e-mail subject on or before 21st March 2025 at 5:00pm.
Note: “Only shortlisted candidates shall be contacted”
Relationship Manager – Liabilities
Location:
Rafiki Microfinance Bank, Head Office
Department:
Liabilities
Reports To:
Head of Liabilities
Job Summary:
To grow good portfolio based on cheap deposits which in return means a higher retention in interest income. Maintain a balance between the maturities of the bank assets and liabilities in order to maintain liquidity and to facilitate lending while also maintaining a healthy balance sheet
Key Responsibilities:
- Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes on the Business potential/wallet size of the customer .
- Continually recommend improvements and adaptations to existing systems, processes, and structures in order to ensure current and future viability of the relationships.
- Acquire new corporate clients and continuous monitoring and nurturing of the relationships to ensure that clients are always satisfied with the Bank’s services and solutions.
- Develop and ,package winning value propositions targeting major relationships with huge potentials for cheap deposits, quality assets, and substantial non–funded revenues.
- Identify key contacts and key business influencers within the clients’ business and foster a relationship to ensure cutting edge information about the client’s business objectives, opportunities, and threats for proactive management.
- Develop an intimate understanding of the client’s industry and business; analyze their modus operandi, management practices, and market conditions affecting the long-term sustainability and viability of the business and sector.
- Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions that effectively satisfy client needs.
- Initiate and monitor customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
- Proactively monitor markets and pre-empt risks for both the Bank and the client with timely identification of potential problem accounts and formulating appropriate risk mitigating strategies.
- Keep abreast of developments in the market; be aware of and target projects to be carried out by parastatals, government ministries a developmental agency to onboard the projects accounts, the value chain accounts of the end beneficiaries, and related parties.
- Scope for and onboard collection business from cash-rich corporates with large collections volumes.
Key Competencies, Skills, Qualifications and Experience:
- Bachelors degree
- 6-7 years experience
- Interpersonal
- Emotional intelligence
- Time management
- Adaptability
- Integrity
- Confidentiality
How to Apply
Interested candidates are requested to send their cover letter and CV to [email protected] quoting the position applied for on the e-mail subject on or before 21st March 2025 at 5:00pm.
Note: “Only shortlisted candidates shall be contacted”
