Java House Jobs

  1. COOKS
Primary Purpose and Scope the Job (Job Role)

Quality food preparation and presentation which meets food safety requirements                                 

Duties and Responsibilities:

  • Food preparation and presentation.
  •   Ensure the kitchen is clean and sanitized.
  •   Ensure that all food is stored correctly.
  •    Ensure that all food produced are of the correct quality.

 

KEY ACCOUNTABILITIES:

Key Performance Indicators.

  • Ensure that the food produced is of high quality and standard.
  • Ensure hygiene of the highest level is achieved in the kitchen.
  • Ensure that all food items are correctly stored.

Job specifications:

Qualifications

  •      Ability to work under pressure.
  •      Ability to adapt to changes and adhere to guest demands.
  •      Ability to listen and work under minimum supervision.

Experience

  •      Have culinary experience for at least 1 year.
  •      Have competent cooking skills.

SPECIAL CONDITIONS OF EMPLOYMENT

  •   Must have certificate in food and beverage production.
  •      Must have a competent knowledge on cookery and culinary art.

 

Core COMPETENCIES

  • Be a team player who is willing to grow in his/her career.
  • Adaptive to changes.
  • Have knowledge on cookery and culinary art.
  • Be able to listen to guest concerns and accommodate his/her needs.

2. COMMISSARY CHEF

Primary Purpose and Scope the Job

The role is responsible for ensuring that the production targets are met, and monitoring all process flows, production, storage and distribution activities to ensure that products are prepared and supplied as per the agreed specification, on time and in line with set budgets and standards.

The Commissary Chef is responsible for the overall production, safety, inventory control and quality output on all shifts, and takes appropriate action to prevent negative results from occurring. 

Duties and Responsibilities:

Strategy/Planning

·      Translates the strategies relating to manufacturing, safety, quality and supply performance into day-to-day practice by leading from the front, and actively communicating performance data to his/her leadership team daily

·      Develop a work environment that encourages compliance with the company policies

·      Work with the teams to make sure that all metrics are met

·      Assign and allocate labor as per the requirement

Implementation

·      Actively develops the team leaders through regular coaching on production, feedback and guidance that builds communication and technical skills.

·      Educates workforce in the food safety fundamentals, takes a lead in the safety activities for the shift and completes regular safety inspection and housekeeping audits

·      Leads and motivates the teams to create high performance culture where improvement suggestions are embraced

·      Understands how to translate the production objectives into a successful outcome through empowering his/her team whilst effectively using skills in regard to monitoring, motivation and communication.

·      Prevents material losses by ensuring that internal controls regarding consumption, processing, storage and dispatch of raw materials and finished goods are adhered to.

Reporting and Evaluation

·      Make Reports on daily, weekly, or monthly on production data, and discuss the manufacturing goal and how the team is working to meet the goals

·      Communicates with the supervisors delivering shift briefs with focus on quality, cost and compliance of plan

·      Documents and investigates production and safety incidents data and recommends mitigations actions, responsible for ensuring corrective actions are delivered

·      Monitor the completion of plan and ensure good performance and records are captured

Key Performance Indicators

·      Directs and supervises all the production staff at commissary to ensure efficiency.

·      Ensures that all costs are within acceptable budget by enforcing use of SOPS, recipes and proper bookkeeping.

·      Ensure the highest level of hygiene in production by conducting regular food safety and hygiene audits.

·      Training of cooks and stewards in relation to set standards and policies of production

·      Communicate to his/her supervisor on production operations, branch feedback, food quality concerns and any operational challenges.

·      Ensure that quality food is produced using the correct recipe.

·      Ensure that all menu items are available for sale, while considering the freshness and order levels.

Qualifications

·      Degree /diploma food manufacturing, or any manufacturing discipline

Experience

·      5 years production experience

·      3 years managerial or supervisory in a food industry.

·      Experience of leading a team of 50 staff or more

SPECIAL CONDITIONS OF EMPLOYMENT (Licenses, certificates, credentials, travel, Physical requirements etc.)

·      Adaptable to change and varying situations.

·      Strong leader, able to manage others without supervision.

·      Able to develop and interpret processing data, translating such understanding into decisive action plans.

·      Ability to show resilience and a flexible approach when under pressure.

·      Able to achieve results by setting high standards and committing to clear objectives.

·      Able to express him/herself clearly when trying to convey a point to peers and leaders.

Core COMPETENCIES: Core competency is fundamental knowledge, ability, or expertise in a specific subject area or skill set.

Excellent communication, Coordination and mass production supervisory skills.

·      Works under pressure.

·      Ability to understand and interpret recipes.

·      Strong leadership skills,

·      Strong analytical and problem-solving skills.

·      Ambassador for quality, Safety and food safety.

·      Computer literate and ERP(Vuka) knowledge.

 

3. Baristas

Primary Purpose and Scope the Job (Job Role)

To consistently produce quality coffee beverages and related products for Java House Africa clients.

DUTIES AND RESPONSIBILITIES:

• Consistently follows the set Standard Operating Procedures (S.O.P s) during production.

• Advice the Barista in charge on stock levels.

• Maintains a clean, tidy, and working counter always.

• Assists the barista in charge in running the barista counter.

• Doing the daily stock take of counter products at the end of the shift.

• Ensuring sufficient supply of products for sale in the counter by doing sufficient back up.

Key Performance Indicators

• Ensures that recipes and S.O.P s are followed to the latter for production of beverages and standards for portion sizes are consistently maintained.

• Ensures that the S.O.P s for counter cleanliness and hygiene are maintained and consistently adhered to.

• Ensures that the pastry display, merchandise display, take away station and condiment organizers are clean, appropriately stocked and positioned.

• Ensures that all crockery and cutlery are appropriately arranged for visual display and use the chilled glasses are sparkling clean.

• Maintain accurate record of stocks at the barista counter and more so at the station allocated and advice the barista in charge when it falls below the per level for refill or reordering.

QUALIFICATIONS

• The candidate should have at least 1 year working experience as a certified Java House Africa staff or 3 years working experience as a barista in a certified coffee store.

• Be conversant with the Java House Africa coffee/beverage menu and dedicated to its systems and procedures.

• Ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities.

• Highly responsible & reliable.

• Ability to work cohesively with fellow colleagues as part of a team.

• In-house training in barista and service.

• Excellent customer care technique and application.

SPECIAL CONDITIONS OF EMPLOYMENT

• Specialty coffee bodies certification

• Coffee Liquors certification

• Minimal “O” level

CORE COMPETENCIES 

• In-house training in barista and service.

• Excellent customer care technique and application.

• Good planner.

• Ability to work under pressure.

• Comprehends recipes.

• Is creative and innovative.

• Works with urgency and priority

• Flexibility

 

4. Waitstaff

Primary Purpose and Scope the Job (Job Role)

To take and serve food and beverage orders to our guests in a clean environment and ensure all guests are promptly attended to, in accordance with Java service standards.

DUTIES AND RESPONSIBILITIES: 

• Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

• Assist the guest navigate through the menu comfortably.

• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.

• Present bills on time and accept payment.

Key Performance Indicators

• Meet, greet, and sit guests in a timely manner.

• Taking food and beverage orders from customers and ensure prompt service delivery.

• Cleaning, clearing, and organizing table condiments.

• Presenting bills and give back correct change to the guest within the shortest time possible.

• Assist guests on easy menu navigation.

• Attend to the tables and guarantee compliance to cleanliness standards.

• Check the quality of the final servings and resolve any issues accordingly based on recommended food and beverage standards.

• Proper utilization of company resources.

• Ensure accurate stock take.

• Communication-attend shift briefings, communicate cautiously to the guest.

• Ensure necessary orders for proper mis-en place are given to the manager for ordering.

QUALIFICATIONS

• Ability to work under pressure and long hours.

• Ability to up sell and inform our guest on new menu product.

• Must be a team player.

• Must be customer oriented.

• Must have proper planning skills.

• Must have Point Of Sale skills.

• Should have inter-personal skills.

• Flexible and accommodative

• Must be result oriented, self-driven, articulate, and pro-active.

SPECIAL CONDITIONS OF EMPLOYMENT 

• Should have a sound menu and product knowledge.

• Should have an A level certificate

• Should have been in the company for at least six months or have equivalent skills from a food and beverage set up.

CORE COMPETENCIES

• Good interpersonal skills

• Good Listener

• Ability to work under pressure.

• Excellent customer care skills.

• Flexible and adaptable to new environment

• Good verbal and written communication skills

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