IT Officer Intern
We are currently hiring for the above position:
JOB PURPOSE
The IT Officer Intern will be responsible for maintaining and improving existing systems and provision of ICT technical support to users (Clinical and administrative operations).
Key Responsibilities:
- Provide technical support and training to hospital staff/ end user, including troubleshooting hardware, software issues.
- Helping with basic IT-related inquiries to enhance staff IT literacy and proficiency.
- Installation, configuration, maintaining and troubleshooting the hospital’s computer network (LAN/WAN), including setting up and configuring network equipment, ensuring network security, and addressing connectivity issues.
- Help with the installation, maintenance, and repair of computer hardware, such as desktops, laptops, printers, IP Phones, and other peripherals.
- Assist with the ongoing IT projects, which could include system upgrades, software implementations, or other technology initiatives.
- Follow established procedures, policies & guidelines for IT service delivery, incident management, and problem resolution.
- Stay informed about emerging technologies, trends, and bes practices in the healthcare IT industry.
- Attend training sessions and professional development opportunities to enhance technical skills.
- Adhere to security protocols and guidelines when handling sensitive patient information.
- Report any security incidents or data breaches to the IT Manager immediately.
- Proactively identify opportunities for process optimization, automation, and efficiency gains within the IT environment.
- Involve in preventive maintenance of ICT Equipment regularly.
- Perform other duties/projects as assigned by the supervisor from time to time
JOB REQUIREMENTS
Minimum Qualifications:
- Diploma/ BSC of Sciences Information Technology, computer science or related disciplines
- Must be available full time for the six-month duration of the program.
- Must have graduated with a first Degree or Diploma from a recognized institution within the last 2 years
- Knowledge of network and system security
- Familiarity with hardware and software installation
- Excellent problem solving and troubleshooting skills.
Experience:
- years’ work experience.
Technical skills/Leadership competencies:
- Proficient in computer application packages, systems and software.
- Proficient in Helpdesk and Technical Support
- Proficient in Windows and Linux Operating Systems, Server administration, Network monitoring and Cyber security
- Effective communication both oral and written
- Professional, Proactive, Responsive and Alert
Applications to be sent to [email protected] clearly indicating the role applied for on the subject line of the email by Monday 21st October 2024.
